We Want Your Expert Insights on Telecom Retail Trends

Are you willing to give 10-15 minutes to help inform sector-leading research, resulting in a report that will offer you unparalleled industry insights to guide your wireless retail business?

iQmetrix is thrilled to announce its 2023 Trends in Telecom Retail Survey, which launches April 11 and is open until April 28. This biannual piece of research will determine key telecom retail trends and result in a series of unmissable reports and articles. 

In exchange for your time, we will email all respondents a free PDF of the resulting 2023 Trends in Telecom Retail whitepaper, which will provide must-have business insights and help telecom retailers benchmark their own operations against the wider sector.

What to Expect

The questionnaire delves into areas such as business operations, omnichannel retail, the role of the physical store, and future predictions for telecom retail. 

The resulting whitepaper will be an update to our 2021 Trends in Telecom Retail report, which included such insights as:

  • Two-thirds of telecom retail professionals predicted increased sales of wireless devices over the following three years
  • Store-to-store transfers were the most popular omnichannel strategy, with 83.5% of retailers having implemented this strategy or planning to do so within three years
  • Buy online, pick-up in-store emerged as the top emerging e-commerce trend, with 89% of respondents predicting considerable growth between 2021 and 2024
  • More than 88% predicted a much greater focus on customer subscription and loyalty programs over the following five years

We look forward to finding out how you think the telecom retail landscape has shifted in the past two years — and we have exciting new questions covering such topics as eSIM technology and artificial intelligence. 

The 2023 survey will only take about 10-15 minutes to complete, and all respondents can opt to be entered into a prize draw to win one of 10 Visa gift cards, each worth $100!

Don’t miss your chance to have your insights and opinions included in this important piece of research. Remember to complete it before Friday, April 28!

This survey and the associated prize sweepstakes are open to US and Canadian residents only. View the US sweepstakes rules or Canada contest rules.