iQmetrix is founded in Regina, SK
For more than 20 years, iQmetrix has been passionate about creating great experiences for telecom retailers and their customers.
Our founders began in wireless with the founding of Jump.ca, a Saskatchewan-based telecommunications company. They quickly recognized that retail management solutions on the market could not meet the needs of telecom companies. Industry retailers have specific needs that can’t be supported by a blanket retail software.
Now an enterprise-level company with 450-plus employees, iQmetrix has evolved to support retailers across North America with offices in both Canada and the United States. The iQmetrix ecosystem powers enterprise-scale carriers as well as small-and-medium telcos and enables them to achieve their strategies for profitability and growth. In 2020, the foundational product, known as RQ, processed $15.5 billion in wireless sales and was used by 425,000 users.
Today, iQmetrix is forging ahead to support the future of telecom retail, whatever it may look like. From channels that exist today to those than have yet to be imagined, iQmetrix is focused on enabling retailers to buy anywhere, creating great experiences on every step along the way.
First clients are signed after three years of development
iQmetrix was named one of Top 25 Up and Coming IT Companies in Canada by The Branham Group
Denver office opens, after a year of iQmetrix hosting US client data at a Denver datacenter
iQmetrix achieves market leadership among North American indirect wireless retailers
iQmetrix Completes Acquisition of Work Software Systems
RQ4 the next generation of RetailiQ Retail Management, was launched
iQmetrix head office relocates from Regina, SK, to Vancouver, BC
iQmetrix reaches milestone of RQ solution powering 10,000 wireless retail locations
iQmetrix signs first Australian client
Tier 1 carrier rolled out the iQmetrix BOPIS solution across its authorized retailer doors
RQ solution powers over 20,000 wireless retail stores in US and Canada
The iQmetrix omnichannel suite of solutions is named the Business App of the Year at the Mobile Breakthrough Awards
RQ powers $15.5 billion wireless sales in US and Canada
iQmetrix launches Remote Pay contactless payment solution
The members of the iQmetrix senior leadership team bring unsurpassed telecom retail sector knowledge and expertise to the table. To find out more, click on the“Read Bio” link for their individual roles and backgrounds.
iQmetrix would be nothing without the 450-plus incredible “iQers” that bring their talent, passion, and experience to their jobs every single day. We are fiercely proud of our self-management approach, our cultural values that guide everything we do, our commitment to giving back, and our ability to have a great time while excelling at our work.
If you’re interested in learning more about what it means to be an iQer, head over to our Careers page. You can read about what drives iQmetrix employees to do their best work, how we live out our SLICCE values, and which open positions would be perfect for your skillset so you can join in on the fun.
We understand telecom retail.
The climb to industry leadership requires much more than the basics. It requires a seamless and consistent experience across not only today’s retail channels, but also the channels of the future.
We’re looking ahead to what’s next. That means focusing on in-store, online, on social media, via search engines, at mobile kiosks, through augmented reality, live streaming, big data, AI-driven applications, or the next big thing. Telecom retailers need a strong technology foundation to run a business that bridges touchpoints and leverage the channels that emerge. iQmetrix provides that foundation.
The Retail Hierarchy of Needs
This is how we help clients tackle the complex challenges and hone their customer experience. At every level, we design solutions designed to improve core processes, unify channels, and enable customers to buy anywhere.