iQmetrix Acquired Viva Tracker

Viva Tracker is now part of the iQmetrix ecosystem of companies.
Learn more about this acquisition and its many benefits for our businesses and clients.

Viva Tracker

Connect Your Back-End Retail Systems in One Easy Platform

Telecom retailers rely on innovative technology to find business efficiencies, but often require a variety of software, systems, and platforms to complete the job. Viva Tracker seamlessly unites your back-end retail systems so you can manage your store with ease and track performance in real time, all under one single-sign-on platform.

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Viva Tracker
Features

Integrated Retail Solutions

Viva Tracker Web-based Application
Web-based application
  • Viva Tracker is only accessed via a web browserno software installations
  • Access your Viva Tracker RMS from anywhere
  • Super-fast transaction timesunder two minutes
  • Branded customizations for your Viva Tracker home page: logos, videos, dashboards
Viva Tracker Employee Commissions
Employee commissions
  • Viva Tracker’s employee commission module is open and flexible
  • Self-service module for basic models
  • Customizable advanced commission module
Viva Tracker Carrier reconciliation
Carrier reconciliation
  • Viva Tracker’s effortless reconciliation system means minimal effort for maximum return
  • Dedicated dispute module: all disputes to the carrier are conveniently tracked in one area
Viva Tracker Reporting
Reporting and data
  • Viva Tracker’s powerful reporting tools give you all the data you need
  • Subscriptions allow you to receive specific reports when you need them
  • Keep track of customer callbacks
  • Partnership with ShopperTrak: imports consumer data into your Viva Tracker reports
Viva Tracker Punch Clock
Punch clock and scheduling

Advanced scheduling uses data to provide seamless automation

  • Shift swaps
  • Paid time off approvals
  • Automated scheduling
Viva Tracker biometric security
Biometric security

Biometrics provide your company with added security by replacing passwords with fingerprints

  • Accurately track and prevent fraudulent punches and access.
  • Eliminate “buddy punching”
  • Hold employees accountable

Let’s discuss how Viva Tracker can work for your retail operations.

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Let’s discuss how Viva Tracker can work for your retail operations.