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iQmetrix Retail Management

Retail Management Software Solutions for Telecom

Core Processes Meet Operational Efficiency

In telecom, a powerful retail management solution is essential. From running the basics of your business to enabling a multi-channel supply chain to integrating all solutions in your stack, an underperforming RMS will hold you back. The iQmetrix Retail Management System increases operational efficiencies in every area with strong back-of-house solutions. It’s time for advanced inventory management, data, analytics, omnichannel, and more, to work for you.

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Increase operational efficiencies

Empower traditional operations and increase efficiency by streamlining the process of multi-store management. Easily stay on top of everyday tasks such as managing and buying inventory, building staff schedules, keeping track of employees, and daily finances.

Bring systems together to create one operational hub

Rather than using multiple systems for inventory, reporting, and point of sale, combine your core services into one out-of-the-box solution. This makes it easier for software to work together and provide you with the business-boosting information you need, when you need it.

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Bridge the gap between in-store and online

Easily integrate your retail management system with your digital retail touchpoints. This removes friction as customers try to navigate the different channels you offer. A smooth path to purchase, using e-commerce and queuing solutions that unify experiences, makes channel movement seamless.

Improve security to protect against theft and fraud

Security is a priority when managing employee permissions, roles, and access. The iQmetrix Retail Management System protects your store against theft and fraud by giving your team access only to the tools they need to do their job well.

iQmetrix Retail Management System
Features

Robust Retail Management

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Inventory Management & Supply Chain

Whether you’re looking for a full system overhaul or added integration, your business deserves robust inventory and supply chain management that can accurately count, forecast, serialize, and integrate with next-level solutions like BOPIS, ROPIS, curbside pickup, and more.

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Reporting, Data & Analytics

Making better business decisions is easy when you have got data on your side. Access an extensive reporting ecosystem the informs revenue-boosting choices. This iQmetrix module includes on-premise, cloud, and mobile reporting as well as Business Intelligence tools and data streams.

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Employee Management

When employees are satisfied, profitability is sure to follow. Use this module for creating and editing employees groups, security roles, commissions, time and attendance, scheduling, punch clocks, reporting, and more. You can also integrate into your system or a third party—whatever you need to succeed.

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Customer Relationship & Data Management

Build a complete view of your consumer with data collected from every transaction. With access to purchase history and insights into future trends, you’ll be able to better support customers as they buy. This actionable data is accessible across your organization and can be integrated into your CRM.

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Finance & Accounting

Keep precise record of deposits, purchases, credits, and RMAs while being able to auto-reconcile vendor and carrier commissions. If you use a finance and accounting system already, this module easily integrates so all information is available in one place when you need it most.

Add Value to Your Retail Management Solution

As the core solution from iQmetrix, this industry-leading retail management system (RMS) can integrate with your existing point of sale to provide your business with the heavyweight functionality needed to manage back-of-house operations. Whether you’re looking to employ the entire iQmetrix suite or want to elevate your current operations with intelligent solutions, this RMS is the most powerful tool to make it happen.

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APIs

System connectors help relay information and keep data consistent across channels and between locations. iQmetrix APIs build strong bridges between your existing solutions and our retail management tools so your business can reduce dual entry, minimize mistakes, and improve efficiency.

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Sales

Set up discounts, promotions, suggestive selling, regional taxes, and more. Your employees will be supported in every way, making them empowered to confidently serve customers from day one on the job.

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Cash Management

Protect against theft by knowing which employee has what level of access. From handling multiple cash drawers to management of cash ins, cash outs, floats, and money drops, it’s all supported by approval and reporting.

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Success Stories

See how other telecom businesses are leading the industry with iQmetrix.

We have a better sense of not only where our inventory is, but also the velocity of sell-through.
JT Thome
COO, Cellular Sales
 
There’s such a level of growth and opportunity once you implement RQ.
Jason Raymer
Director of Sales, Bluegrass Cellular
 

Powering a Connected Experience in Telecom

Success in the face of changing consumer expectations and intense competition hinges on the ability to be agile, forward-thinking, and informed to make intelligent decisions. Select your business type to see how iQmetrix solutions can help you achieve your goals. 

Intelligent Retail for Telecom Carriers

Tier 1 & 2 Carriers
Intelligent Retail for Telecom Regional Carriers

Regional Carriers
Intelligent Retail for Wireline & Cable Dealers

Wireline & Cable
Intelligent Retail for Telecom Authorized Retailers

Authorized Retailers
Intelligent Retail for Telecom Store-Within-a-Store

Store-Within A-Store
Intelligent Retail for Telecom Brand & OEM

Brand
& OEM

iQmetrix Solutions

Deliver customer experiences that are world-class while your competition settles.

POS for Telecom
POS

Improve transactions times and better the in-store experience for associates and customers with our easy-to-use front-of-house solutions including POS, mobile POS, payment processing, and contactless payments.

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Payments for Telecom
Payments

Connect to powerful payments solutions with seamless integration. Enjoy faster checkouts, automated reconciliation, touchless transactions, and transparent reporting.

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Omnichannel for Telecom
Omnichannel

Connect in-store experiences to digital retail channels with unified solutions. Leverage fulfillment, touchscreens, curbside pickup, queuing solutions, e-commerce, and buy online pickup in-store.

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Carrier Bridge

Unify customer experiences with curbside pickup, BOPIS, ROPIS, and return anywhere. Optimize locations with the iQmetrix RMS and achieve consistency in inventory, pricing, and promotions with Brand Channel Management.

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Integrations for Telecom
Integrations Platform

Efficiency is created when you integrate systems. It connects them to reduce redundancies, increase communication, and work better for your business—together.

Enterprise Retail Services for Telecom
Enterprise Services

Build custom integrations for any area of your ecosystem in ways that a third-party, out-of-the-box integration doesn’t have access to including custom endpoints.

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Industry Thought Leadership

Stay ahead of the curve with constant telecom changes.

How Wireless retailers can better serve business needs with an Optimal Software Solution

Download the Whitepaper

Unified Commerce: Achieving a 360-degree View of Your Customer

Watch the Video

Mastering Modern Inventory Management for Wireless Carriers

Read the Whitepaper

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Your monthly email roundup of what's happening in the telecom sector. We share the latest wireless retail news, industry insights, best practices, and handy resources.