RQ Retail Management

Watch Your Business Grow

RQ Retail Management

The intuitive and user-friendly design of RQ, our full-suite retail management system (RMS), allows your team to serve customers faster, more effectively, and with greater confidence than ever before.

Why our customers love itSee a demo

Powering 19,000+ retail locations

 
We had a lot that needed to be accomplished. iQmetrix showed they are the best provider and are at the forefront of developing new innovations.
Dennis Ferguson, ZAGG, 101 locations

Built For The Wireless Industry

Retail Management for the Wireless Industry

  • Enjoy easy, breezy reconciliation! Carrier reconciliation is made easy with a simple import process and the click of an auto-reconcile button.
  • Foolproof your phone activations. The Phone Activation Wizard is an easy guide to provide product information, suggested accesories, and relevant promotions.
  • Eliminate return headaches. Return merchandise authorization (RMA) and warranty tracking can record and report on products returned to the vendor for credit, repair, or replacement. 
  • Take advantage of our robust ecosystem. Multiple partner integrations to enhance your overall omnichannel experience.  

Everything You'll Ever Need

RQ6

Point of Sale

Our RMS is much more than just a POS. Equip your sales staff with the tools to turn them into rock stars. With RQ's intuitive interface, delivering enhanced customer service will delight your customers and free up time for your team to efficiently serve others.

RQ fully integrates with third-party offerings, such as tax library and automated payment processing, and can bundle products for sale at a discounted rate, including stocked or non-stocked products.

You can also grow your loyal following with our extremely powerful and flexible coupons/promotions feature. Can your current POS do all that?

Retail Unleashed

Access RQ on a mobile or tablet device and free your staff from behind the terminal. View real-time reports, customer profiles, and inventory to serve your customers from anywhere in your store or monitor performance from anywhere in the world.

Payment Integration

Our complete payment product suite integrates seamlessly with our robust processing and payment gateway feature set. Accept EMV credit, PIN debit, contactless, and even ApplePay for a best-in-class payment experience.

Dropship

Retail Management Dropship

Dropship gives you the ability to send items from a supplier or fulfillment location directly to your customer. Tap into your existing fulfillment and supply chain integrations and bid farewell to out of stock disappointments for your customers.

More Features Than A Swiss Army Knife

Retail Management CRM

CRM

Build a complete view of your consumer through every transaction. Data from RQ and other iQmetrix products is accessible across your organization to ensure your customers receive the same level of personalized service at every touchpoint.

Retail Management Inventory

Inventory

Get an eagle’s eye view on your inventory. Our global inventory tools make it easy to manage your inventory all in one spot, as well as create a real-time audit trail that determines an item's exact location at any time.

Retail Management Accounting

Accounting & Reconciliation

Bean counters rejoice! Keep precise accounting of deposits, purchases, credits, and RMAs. RQ tracks and auto-reconciles vendor commissions and produces accurate reports.

Widget Library

Choose from a variety of widgets to tailor a home page with valuable tools, from up-to-the-minute profit numbers to personal notes or bulletins, right at your fingertips. Personalize your workspace to suit your personal style and job requirements.

Reporting & Metrics

Reporting & Analytics

Keep up to date on every aspect of your business with RQ's advanced reporting. Metrics are collected in real time, analyzed, and presented with clarity on store, executive, and productivity dashboards. RQ also provides product forecasting and order suggestions based on sales trends.

HR

Save time scheduling staff with baseline scheduling templates and online schedule change requests. Track sick days, requested holidays, and staff availability to easily match your resources with store requirements.

Intranet

Intranet

Centralize internal communication through the Intranet to ensure staff are getting the right information in a timely manner. Your staff can use the Intranet to check schedules, the latest promotions and products, and other pertinent business news.

Retail Management Marketing

Marketing

Deliver cost-effective, targeted marketing through a variety of campaign types such as email, direct mail, and telephone. Contact the right clients about upcoming promotions or new product releases.

Service & Repair

Service & Repair

Record and manage all aspects of each service request. Your staff can track start date, date completed, and hours worked; record parts ordered and shipped; convert to a sales order or invoice when service is completed; and schedule follow-up to ensure customer satisfaction. Easily access and view current service requests or report on loan and service history.

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Integrated Solutions

We've built in a lot but we didn't stop there. To amp up even more functionality, we've partnered with industry leaders to make sure you're covered in every direction.

Whitepaper

POS Transformation

Choosing a next-gen POS solution to revitalize your in-store experience.

Download Whitepaper

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Ready to grow your business?

See why a POS has nothing on our RMS! Fill out the form below to schedule a demo.