CCPA General Privacy Policy

General

At iQmetrix, we are committed to respecting and maintaining your online privacy. This Privacy Policy ("Privacy Policy") describes the personal information iQmetrix Software Development Corp. ("iQmetrix", "we", "us" or "our") collects and processes and any rights and obligations you have to your personal information.

If the terms of this Privacy Policy violate or conflict with the terms of any separate agreement you may have with iQmetrix, the terms of such agreement shall prevail to the extent necessary to resolve the violation or conflict.

By accessing or using iQmetrix products and services, you agree to the terms of this Privacy Policy. We reserve the right to update or change our Privacy Policy at any time. We will use reasonable efforts to notify you of any material changes to this Privacy Policy and you should periodically review this page. Your continued access to and use of iQmetrix products and services will constitute your acknowledgement of and your consent to abide and be bound by the modified Privacy Policy.

iQmetrix products and services are not designed for use by children under the age of 13 and we do not intentionally collect personal information from children. You are not authorized to use iQmetrix products and services if you are under the age of 13.

Information We Collect

We obtain your personal information directly and indirectly from your activity using iQmetrix products and services including this website and the RQ application. Most of your personal information will be gathered transparently, directly from you (or an authorized representative) when an account is registered or updated. The information you may be asked to provide includes personally identifiable information such as your name, age and contact information and employment-related information such as your current employer and job title.

iQmetrix also collects usage information automatically while you are logged in. We collect your login history, metadata regarding your use of iQmetrix products and services and other basic network activity information. In addition, we may connect relevant commercial transactions to your account such as a history of products sold or purchased.

If you login to your account with a physical fingerprint scanner, iQmetrix will collect and generate biometric information relating to your fingerprint. Biometric data is stored in such a way that it can be used only to authenticate the identity of the account holder in an iQmetrix product. It cannot be used to identify the user outside of the application.

Web Users

iQmetrix collects information related to your use of our website using cookies, web beacons, and log information.

Cookies are small files containing strings of text stored on your computer. iQmetrix uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, store the contents of your shopping cart, provide features related to payment and customer service, and provide other functions.

Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.

Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. iQmetrix uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.

iQmetrix also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. iQmetrix retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser’s cookie handling. Your browser may have add-ons that may help you block web beacons. You may have limited functionality if you block cookies or web beacons set by our website.

Information Obtained by Third Parties

iQmetrix works with third parties such as Google, LuckyOrange, Hubspot and Demandbase who provide advertising and marketing services and integrated partners (listed at https://www.iqmetrix.com/partners) to provide our products and services (collectively as the "Third Party Service Providers"). Some Third Party Service Providers collect and use personal data about your access and use of iQmetrix products and services.

Web Third Party Service Providers

Google AdWords

iQmetrix uses Google AdWords, a web analytics and search engine advertising campaign management service. Google AdWords uses cookies, web beacons, and other means to help iQmetrix analyze how users use the site. You may find Google’s Privacy Statement athttps://www.google.ca/policies/privacy/.

Google Analytics

iQmetrix uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help iQmetrix analyze how users use the site. You may find Google’s Privacy Policy at https://www.google.ca/policies/privacy/.

DoubleClick

We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future. DoubleClick is part of the Google network and you may find Google’s Privacy Policy at https://www.google.ca/policies/privacy/.

You can opt out of Google's use of cookies by visiting Google's Ads Settings at http://www.google.com/settings/ads and opt out of third part networks by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/choices/.

LuckyOrange

iQmetrix uses Lucky Orange, a web analytics service. Lucky Orange uses cookies, web beacons, and other means to help iQmetrix analyze how users use the site. You may find Lucky Orange's Privacy Policy at https://www.luckyorange.com/privacy.php.

Hubspot

iQmetrix uses Hubspot, a marketing automation software and web analytics service. Hubspot uses cookies, web beacons, and other means to help iQmetrix distribute emails analyze how users use the site. You may find Hubspot’s Privacy Statement at https://legal.hubspot.com/privacy-policy.

Demandbase

iQmetrix uses Demandbase, a B2B advertising service. Demandbase uses JavaScript tags to collect non personally identifiable information to help iQmetrix identify parties potentially interested in iQmetrix products and services. You may find Demandbase's Privacy Policy at https://www.demandbase.com/privacy-policy/.

Use of Your Personal Information

Your personal information is used to provide iQmetrix products and services. Your personal information is primarily used to maintain records for any commercial and business transactions you are part of. Your personal information is also used for authentication purposes. Your network activity information is used to ensure the smooth operation of iQmetrix products and services.

Sharing Your Personal Information with Third Parties

iQmetrix shares your personal information with third parties only to the extent necessary to offer its products and services. These third parties are subject to administrative and technical safeguards to ensure the security of your personal information. iQmetrix will also disclose your personal information when it is required by law or with your permission.

iQmetrix may also share anonymized and aggregated data with third parties. This data will not contain any personally identifiable information.

Data Rights and Retention

In certain circumstances, you may exercise the following rights to your personal information:

  • To request access to and deletion of your personal information
  • To request rectification and correction of any inaccurate personal information we have about you

Furthermore, we will not discriminate against any user for exercising the rights outlined in this section. Your access to and use of iQmetrix products and services will be limited and altered only to the extent permitted by law or as a direct and foreseeable consequence of your exercise of rights.

iQmetrix will retain your data until your account is deleted. We may retain limited backups of your data required by law and anonymized and aggregated data. In the case of biometric information, your data will be deleted following a 3 year period of inactivity after your last log in to your RQ Account.

How to Exercise Your Rights

To exercise any of the rights outlined in this section, you may direct your request to iQmetrix support. We will use commercially reasonable efforts to satisfy your request within 45 days.

Information Security

The security of your personal information is our highest priority. iQmetrix has administrative and technical safeguards in place which meet or exceed industry best practices and applicable laws and regulations.

Contact Us

1-888-888-8170
support@iQmetrix.com

Last updated: January 8, 2020