VANCOUVER, BC – Jan. 16, 2017 – iQmetrix would like to congratulate Samsung on being awarded Retail TouchPoints’ Customer Engagement Award in the category of In-Store Digital.
iQmetrix is proud to have partnered with Samsung to deliver an endless aisle experience in 200 third-party retail locations to open up a new channel for Samsung Gear and connected home SKUs. The self-serve kiosk allows retailers to sell Samsung’s premium line without having to physically carry the product.
“Omnichannel for Samsung is about the connection between digital and physical retail,” says Emery Skolfield, VP of Omnichannel, Samsung. “We need to build a seamless connection through all touchpoints of the shopping experience.”
Through a nomination process, the winners were selected on, but not limited to, four specific criteria:
- Unique shopping/promotional offerings
- Customer engagement strategies
- Customer analysis
- Technology innovation
Congratulations to all 11 retail companies receiving awards this year. The full list is available in Retail TouchPoints’ report.
About Samsung Electronics America, Inc.
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit www.samsung.com. For the latest Samsung news, please visit news.samsung.com/us and follow us @SamsungNewsUS.
iQmetrix is a former retailer turned software company focused on improving and connecting the in-store experience. With products from POS to endless aisle, we’ve taken our unique understanding of the pain points in retail and the gaps in solutions to create better experiences for retailers and their customers. All of our solutions are built on a scalable platform with powerful metrics at their core to provide a more complete view of today’s consumer. We’re currently powering over 18,000 locations. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada, the U.S. and Australia. www.iQmetrix.com.
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