iQmetrix’s Inventory and Supply Chain Management solution gives you full control over your telecom retail stock, enabling you to align product, timing, and pricing to capture sales and customer loyalty.
iQmetrix provides advanced inventory management, either as a complete retail solution or integration into existing tech, and is centrally managed across platforms for a unified inventory operation.
Cross-channel visibility is essential for carriers and authorized retailers. iQmetrix’s RMS provides real-time stock updates across all locations to ensure product availability, and its robust multi-database management guarantees customers can rely on your business.
Stay up to date, serialized or not
The iQmetrix inventory module manages the end-to-end product lifecycle, letting us handle back-end necessities while you focus on in-store success. From shipment to updates to sales tracking, serialized and non-serialized inventory is always taken care of.
System communication made easy with integrations
Powerful integrations help operators of all sizes streamline telecom business operations by managing vendors, inventory, purchase orders, fulfillment, and forecasting. Expanding offerings is easy with Dropship and omnichannel solutions like eCommerce and BOPIS/ROPIS.
Products always have associated costs and lifecycle tracking, which reduces errors and prevents fraud and theft.
Add, remove, update, and categorize product inventory across locations near-instantly. User product tracking for sellable, non-sellable, on-hand, damaged, trade-ins, and more.
Follow the product cycle and manage physical counts by category. Whether a count is blind, is balanced, or if there are discrepancies, adjustments are easily made on the desktop or mobile apps.
Ordering & Purchasing
Ordering manually, automated, and serialized is all done from one module. From here, you can also adjust, be notified, or reconcile costs and purchase orders.
Return Merchandise Authorizations (RMAs)
Schedule a shipment of inventory to go back when it’s not needed, no matter whether it’s a customer return or a pullback.
Balance the movement of products between locations. Tracked manual or automated store-to-store transfers ensure none of your stores is out of stock.
Optimize stock levels with min/max and vendor forecasts while balancing carrier requirements for device and accessory stock levels. VMI, data exports, and integrations work together to ensure product availability.
Supply Chain Integrations
Simplify inventory movement with ship from store, VMI, Dropship, BOPIS/ROPIS, integrated RMS, Brand Channel Management, and Return Anywhere to make supply chains frictionless.
Flexible reports are whatever you need them to be: canned or custom. Schedule reports to keep stakeholders informed of product health, lifecycle, history, and transactions.
How can you make inventory easy if I have multiple locations?
RQ offers you the ability to see stock and adjust levels remotely. From one location, you can view purchase orders, set min/max numbers, optimize VMI, and keep track of store-to-store transfers. It’s all in one program!
Do I have to manually enter inventory information?
No way. You can set up an automated vendor-managed inventory integration with your vendor, or upload inventory via spreadsheets. And with our Inventory Catalog, it’s easy to add, remove, update, and categorize product inventory across locations near-instantaneously.
Do you support online orders integrating into RQ?
Yes. We have various Buy-Online-Pickup-In-Store or Reserve Online Pickup In-Store integration options depending on your online service provider. As long as inventory is stored centrally within the RQ system, your inventory totals will be automatically reflected online as well.
Do you allow customers to order out-of-stock product to be shipped directly to them when available?
Yes. We call this integration Dropship. Customers can buy virtual and in-stock product all in one invoice and through integrations to our vendors, product can be shipped directly from the vendor to the customer without inventory ever changing hands.
Can I order directly from the POS based on inventory alerts and reports?
Absolutely. We allow you to set minimum and maximum inventory levels with associated reports all by vendor for quick and easy ordering.