When it comes to today’s shoppers, understanding consumer behavior is complex. Multiple factors affect their …
Wireless retailers have developed a reciprocal relationship with customers. The retailer provides an innovative …
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Your business is likely always collecting data, and sorting through it all can be very overwhelming. Studies …
This holiday season you're going to have increased traffic. Are you prepared to maximize your sales with this …
Have you ever called a customer service number, and then sat on hold for 20 minutes? Not only was listening to the …
Customization is the name of the game when it comes to building relationships with customers. Just as a gift is …
For wireless retailers' business strategies to succeed, they need to incorporate feedback. Companies pursuing an …
If you are a regular reader of the iQmetrix blog, you know we talk a lot about the in-store experience, …
Omnichannel retail strategies unite online and offline channels to deliver a unified shopping experience to …
The omnichannel framework—a must for large retailers and small- and medium-sized enterprises alike—directs …
So, you’re a small/medium business (SMB); not selling lemonade on the corner, but not taking over multiple floors …
What can we say about data? To quote the legendary country music star Tim McGraw, “I like it, I love it, I want …