VANCOUVER, BC – April 16, 2013 – iQmetrix is pleased to announce its newest partner, Chatterspot, whose customer loyalty and marketing automation software will soon be integrated with RQ4, iQmetrix’s industry leading retail management solution designed for wireless retailers.
Chatterspot is a division of TEGA Technologies, a California-based marketing automation software company founded in 2003. The company offers wireless retailers multi-channel targeted marketing services.
“Chatterspot’s SMS and email marketing solutions are a great fit for RQ4. Our client base is often looking for better ways to connect with their customers – on the very phones they sell them,” says Christopher Krywulak, iQmetrix’s President and CEO. “Chatterspot helps make that outreach process easier for our clients.”
The Chatterspot-RQ4 integration is slated for the upcoming version of RQ4 (v4.13). It will provide customized enrollment forms within RQ4 to turn customers in to preferred members. Upon registration, the customer will be labeled a “member” within RQ4, and will immediately receive a welcome text and/or email message. The data collected during enrollment will then automatically trigger unique targeted, personalized messages via text and email.
“We’re very excited to partner with iQmetrix on this RQ4 integration,” says Brandon De Jong, Vice President of Chatterspot. “We understand the challenges wireless retailers face when attempting to maintain relationships with their customers. This integration will help RQ4 users increase their capacity to continually connect with their customers on a 1:1 level.”
Brandon De Jong
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
Chatterspot is marketing technologies company dedicated to developing innovative solutions to help wireless retailers increase consumer engagement, loyalty and revenue. Chatterspot is a division of TEGA Technologies with offices in CA, SD and TX. www.chatterspot.com