Computers
Minimum Requirements
| OS Version | Windows 10 |
|---|---|
| Processor | Intel Core i3-4020Y |
| RAM | 4GB |
| Storage | 64GB1 |
| Internet Connection | Yes |
| Peripheral Connection | USB |
| Video Connection | Single or Dual2 |
| .NET Framework | .NET 4.7.1 for RQ 6.9 and newer .NET 4.5.2 for RQ versions earlier than 6.9 |
| Microsoft Office | Microsoft Office 2010 Standard |
1. Storage space considers the operating system, RQ, and associated updates. If you plan on running additional applications, you may need additional storage space.
2. If you will be using multiple displays to have separate employee- and customer-facing displays, you will need a PC with multiple video outputs.
Barcode Scanners
Minimum Requirements
| Symbology Type | Code 39 | |||
|---|---|---|---|---|
Our Barcode Scanner Picks
| Product | Type | Connection | Manufacturing # | Purchase | ||||
|---|---|---|---|---|---|---|---|---|
| 1D | 2D | Batch | ||||||
| Our Pick | Zebra Symbol LS2208 | โ | ๐ | ๐ | USB | LS2208-SR20007R-NA | $125 | Order Online |
| Wireless Pick | Zebra LI4278 (with Charging Cradle) | โ | ๐ | ๐ | USB (Wireless) | LI4278-TRBU0100ZWR | $410 | Order Online |
| Other Barcode Scanners | AirTrack MB-1 | โ | ๐ | โ | USB (Wireless) | MB1-0001-00 | ||
| Datalogic Gryphon GD4400 | โ | โ | ๐ | USB | Many | |||
| Socket Mobile CHS 7Ci | โ | ๐ | ๐ | Bluetooth | CX2870-1409 | |||
| Zebra CS3000 | โ | ๐ | โ | USB | CS3000-SR10007WW | |||
| Zebra DS6707 | โ | โ | ๐ | USB | DS6707-SR20007ZZR | |||
| Zebra DS8108 | โ | โ | ๐ | USB | DS8108-SR700000SGW | |||
Cash Drawers
| Product | Connection | Cable Included | Color | Manufacturing # | Purchase | |||
|---|---|---|---|---|---|---|---|---|
| Receipt Printer | USB | |||||||
| Receipt Printer Pick | APG Vasario | โ3 | ๐ | ๐ | Black | VB320-BL1616 | $125 | Order Online |
| USB Pick | M-S Cash Drawer J-423 | ๐ | โ4 | โ | Black | J-423-USB | $245 | Order Online |
| Also Great | MMF VAL-u | โ3 | ๐ | ๐5 | Black | MMF-VL1616E-04 | $115 | |
| White | MMF-VL1616E-06 | $130 | ||||||
| Other Cash Drawers | APG Series 100 | โ3 | ๐ | ๐ | Black | T320-BL1616 | ||
| APG Series 4000 | โ3 | ๐ | ๐ | Black | JD320-BL1317 | |||
3. Only if connected to an Epson TM-T88 series receipt printer.
4. USB 2.0 is required. USB 3.0 is not supported.
5. Requires MMF Cash Drawer Kwick Kable.
Cash Drawer Cables
| Product | Supported Printers | Manufacturing # | Purchase | ||
|---|---|---|---|---|---|
| Epson | Star | ||||
| APG Multipro Cable | โ | ๐ | CD-101A | $10 | Order Online |
| MMF Cash Drawer Kwick Kable | โ | โ | 226-199EPST10-00 | ||
Displays
Minimum Requirements
| Screen Size | 24โณ | |
|---|---|---|
| Resolution | 1920 x 1080 | |
| Touch | Optional | |
Fingerprint Readers
Our Fingerprint Reader Picks
| Product | Connection | Manufacturing # | Purchase | ||
|---|---|---|---|---|---|
| Our Pick | DigitalPersona U.are.U 4500 | USB | 88003-001-S04 | $108.99 | Order Online |
Label Printers
Minimum Requirements
| Full-Size Desktop Printers | Dedicated Label Printers | |
|---|---|---|
| Products | Avery Label Sizing Standard | 2.25โณ x .75โณ (Width x Height) |
| Repair | N/A | 2โณ x 1โณ (Width x Height) |
Our Label Printer Picks
| Product | Color | Max Width | Manufacturing # | Purchase | ||
|---|---|---|---|---|---|---|
| Large Label Pick | Zebra ZD420 | Gray | 4.27โณ | ZD42042-D01E00EZ | $545 | |
| Small Label Pick | Dymo LabelWriter 450 | Black/โSilver | 3.5โณ | 1752264 | ||
| Other Label Printers | Zebra ZD410 | Black | 2.2โณ | ZD41022-D01M00EZ | ||
Labels
| Label | RQ Support | Printer Support | Rolls | Manufacturing # | Purchase | ||||
|---|---|---|---|---|---|---|---|---|---|
| Brand | Size | Products | Repair | Dymo | Zebra | ||||
| Dymo Thermal Labels | 1.125โณ x 3.5โณ (Width x Height) | โ | โ | โ | ๐ | 1 | 30251 | $5 | Order Online |
| Zebra Thermal Labels | 2.25โณ x .75โณ (Width x Height) | โ | ๐ | ๐ | โ | 1 | 10015340-R | $20 | Order Online |
| 12 | 10015340 | $200 | Order Online | ||||||
| 2โณ x 1โณ (Width x Height) | ๐ | โ | ๐ | โ | 1 | 10010039-R | |||
| 4 | 10010039 | $80 | Order Online | ||||||
Payment Terminals
Certified Payment Terminals
Please visit our dedicated Payment Hardware page for details, pricing and order information.
Note: iQmetrix recommends purchasing all payment hardware through its approved hardware vendor- POSDATA. Ingenico Tetra devices purchased through an unapproved hardware vendor will be subject to a $75/โdevice activation fee. Contact your Client Manager or a Payment Specialist for more information.
Receipt Printers
Minimum Requirements
| Connection | USB | ||
|---|---|---|---|
| Width | 80mm (3.125โณ) | ||
Our Receipt Printer Picks
| Product | Manufacturing # | Color | Purchase | ||
|---|---|---|---|---|---|
| Our Pick | Epson TM-m30 | C31CE95022 | Black | ||
| C31CE95021 | White | ||||
| Upgrade Pick | Epson TM-T88VI | C31CE94061 | Black | ||
| Other Receipt Printers | Custom K3 | 911HM010300733 | Black | ||
| Custom Kube II | 911BJ010100333 | Black | |||
| Epson TM-T88V | C31CA85A8690 | Gray | |||
| POS-X ION Thermal 2 | ION-PT2-1UE | Black | |||
| Star Micronics TSP143IIIU | 39472310 | Gray | |||
Receipt Paper
| Product | Rolls | Manufacturing # | Purchase | |
|---|---|---|---|---|
| AirTrack RPT3.125-STD Receipt Paper | 50 | RPT3.125-230-CASE | $95 | Order Online |
Signature Capture Devices
| Product | Connection | Manufacturing # | Purchase | ||
|---|---|---|---|---|---|
| Our Pick | Topaz Siglite 1ร5 | USB | T-S460-HSB-R | $100 | Order Online |
Windows Tablets
Our Windows Tablet Picks
| Product | Processor | RAM | Storage | Manufacturing # | Purchase | ||
|---|---|---|---|---|---|---|---|
| Our Pick | Microsoft Surface Go | Intel 4415Y | 8GB | 64GB | JST-00001 | $400 | Order Online |
Network Requirements
Network-connected devices must be on the same network to interact. We recommend connecting your device with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesnโt have an accessible Ethernet connection or you require mobility, a Wi-Fi connection can be used as an alternative.
The Wi-Fi connection on the device at the location where it will be used must:
- Be persistent
- Remain connected to only the intended, stable store Wi-Fi connection
- Have an average signal strength of -65 dBm or higher
- Have an average of 10 Mbit/โs internet download speed
- Use the Wi-Fi 4 (802.11n) or newer standard
- Networks must support TLS 1.2 or higher. Any earlier versions will not be supported.
Supported Software
Microsoft Office
- Microsoft Office 2010 Professional Plus
- Microsoft Office 2010 Professional
- Microsoft Office 2010 Standard
- Microsoft Office 2013 Enterprise
- Microsoft Office 2013 Professional
- Microsoft Office 2013 Professional Plus
- Microsoft Office 2013 ProPlus
- Microsoft Office 2013 Small Business Premium
- Microsoft Office 2013 Standard
- Microsoft Office Professional Plus 2016
- Microsoft Office Standard 2016
- Microsoft Office 365 ProPlus
Operating Systems
- Windows 8.1
- Windows 10
- Windows 11
Ordering Notes
- Prices on this page are approximate and subject to change by the vendor.
- Timelines for hardware arrival may be 4-6 weeks from date of order, pending in-stock status.
- Payment for hardware will be made directly to the vendor (ex: CDW).
- Shipping costs are not included.
DOA, RMA, and Returns
- Most of our partners carry products that are commercial grade and thus carry a 3-year warranty.
- CDWโs DOA policy is 21 days from date of purchase and requires the original packaging in the event of a return. For this reason, we highly recommend checking your products upon arrival to ensure products operate as expected.
- Do not throw away the original packaging (boxes) until the products have been tested and the DOA window has passed. Your request for DOA will be denied if units are not returned with original packaging.
- For RMA requests, please contact the corresponding vendor rep (ex: CDW rep) if the product is within the first 21 days of purchase. If past 21 days, please contact the manufacturer directly for any RMA requests.
Contacts, Orders, and Installation Services
- CDW can provide these services.
- Contact our CDW Account Manager to receive a quote.
CDW USA
Stefanie Kinder
Account Manager | CDW
200 N Milwaukee Ave | Vernon Hills, IL 60061
Phone:800.800.4239 x79674 | Direct: 847.968.9674
Fax: 847.968.1674
Email: stefmer@โcdw.โcom