October 6, 2020 — Vancouver, BC — iQmetrix hosted the first-ever live, virtual Industry Address.
This morning at 11AM ET, iQmetrix hosted the first-ever live, virtual Industry Address. The telecom industry has undergone fundamental changes throughout 2020 and with that has come major shifts in how retailers do business. With this in mind, iQmetrix experts crafted 90 minutes of industry-minded information to arm business leaders with insights to future-proof their business.
Through investigating all that the trends in the telecom industry, three key takeaways emerged from the Industry Address:
- The intricate relationship between telcos and the merging of wireline and wireless
- Retail channel strategies that will push telecom forward
- Product developments and enhancements that aim to create a unified customer experience
Telecom retail is a complex industry and with ever-evolving customer expectations, it’s clear the complexities are only going to grow. With those trends and complexities in mind, iQmetrix announced brand-new products and enhancements into the company’s software suite to provide even greater support to those looking to get into, or those looking to grow within, the telecom retail space.