Retail Operations

4 Problems that Result from Ineffective Staff Scheduling and How to Solve Them

The following is a guest blog post by iQmetrix integrated partner and streamlined scheduling experts, Humanity.  …
Retail Operations

How to Save Time and Money with VoiceComm's VMI

VoiceComm is the premier mobile accessory distributor for the North American wireless market, and an iQmetrix …
Retail Operations

Can You Take Consumer Personalization Too Far?

Personalization is dominating the retail conversation right now, and for good reason. The trend of tailoring sales …
POS

Can Your Retail POS Do This? 9 Things to Expect From Your Retail Payment System

You used to expect your retail payment system to make checkout easy for both your staff and your customers, but …
Retail Operations

4 Human Resource Issues Wireless and Repair Retailers Can Avoid

The Wireless Telecommunication reported that the average loss of employees from wireless retail stores rose …
Retail Operations

A Retailer's Guide to GDPR: The Basics You Need to Know

Privacy and cybersecurity are top of mind issues around the world right now. Consumers are worried about who has …
Retail Operations

5 Ways to Avoid Return Headaches in Wireless Retail

Buyer’s remorse; we’ve all felt it. The return process is an incredibly important, yet often overlooked reality in …
Retail Operations

What the Phigital Generation Will Expect From Customer Service

The term “Phigital” refers to the blurring of the lines between the physical and digital worlds. From a retailer’s …
Retail Operations

[Video] 5 Ways to Succeed in the Growing Cell Phone Repair Segment

The cell phone repair segment is expanding at a growth rate of 5.5% through 2017 according to the IBIS world …
Retail Operations

Real Inventory Management: How to Increase Inventory Visibility Across Your Stores

Effective Inventory Management begins with improving our visibility into actual inventory levels and Virtual …
Retail Operations

4 Benefits of Using a Retail POS System in Your Repair Shop

For those of us who have had the misfortune of breaking our phones, we can all remember the awful shattering sound …
Retail Operations

How Wireless Retailers Can Compensate for Seasonal Lulls

All retail businesses are susceptible to seasonal peaks and lulls. Exactly when businesses experience these highs …