Omnichannel Retail

Do In-Store and Online Analytics Differ?

Any good retailer knows by now that data is key to a company’s success or failure. With the retail industry …
Omnichannel Retail

4 Reasons You Need to Offer Online Appointment Booking

In today’s increasingly technical world, the “if you’re not mobile, you’re not first” mantra rings true.  With …
Retail Operations

5 Ways to Avoid Return Headaches in Wireless Retail

Buyer’s remorse; we’ve all felt it. The return process is an incredibly important, yet often overlooked reality in …
Retail Operations

What the Phigital Generation Will Expect From Customer Service

The term “Phigital” refers to the blurring of the lines between the physical and digital worlds. From a retailer’s …
Dropship

5 Simple Steps to Omnichannel Fulfillment for Cell Phone Stores

When shopping in your store, customers want what they want, when they want it, and where they want it. Sounds easy …
Dropship

Physical Stores, Virtual Inventory

My latest blogs have centered around the continued shift in the retail landscape that we have all been …
Dropship

Understanding the Cost Benefit of Drop Shipping

Before you can understand the benefits of drop shipping, it's important to know exactly what drop shipping is. By …
Retail Operations

Omnichannel Retail: New Roles You Need to be Hiring Now

For businesses' omnichannel strategies to succeed, they need professionals who are well-versed in omnichannel …
Retail Operations

Love It or Leave It: What Shoppers Really Think About Retail Technology

We all know that technology is playing a huge roll in the ever-changing retail landscape. In my last blog, The …
Retail Operations

6 Signs That You Should Integrate RQ with Your eCommerce Platform

The following is a guest contribution by nChannel Marketing Analyst Jillian Hufford.  All growing merchants …
Wireless Trends

How In-Store Technologies Will Help You Keep the Lights On

Think of in-store retail technology as electricity in your home. It has little value on its own, but when combined …
Retail Operations

4 Questions to Think About When Considering Integrations

If you’ve worked with APIs before, you know how critical they can be to improving your business processes and …