Vancouver, BC, May 5, 2022—iQmetrix, North America’s leading provider of telecom retail management solutions, has partnered with Samsung Canada to integrate Samsung Care+ into iQmetrix’s retail management system.
With this integration, iQmetrix clients across Canada can offer their customers the ultimate protection for their new Samsung devices with Samsung Care+, a total care service for Samsung Galaxy smartphones, laptops, tablets, hearable devices, or wearable devices.
Customers will be protected against physical or liquid damage and mechanical malfunctions or defects not covered by the manufacturer’s warranty, for up to two years. Under the Samsung Care+ plan, Samsung Galaxy experts will work to help get Galaxy users back on track.
“When life happens, Samsung has you covered. Partnering with iQmetrix to offer Samsung Care+ services to even more Canadians is an exciting opportunity for us,” said Steven Cull, Head of Mobile Product Management, Services and Strategy at Samsung Canada. “With a Samsung Care+ plan, Canadians get peace of mind thanks to comprehensive service coverage on any new Galaxy smartphone, laptop, tablet, or wearable device, delivered by a dedicated team of Galaxy experts. Through iQmetrix’s expansive network of retail partners, the option to purchase Samsung Care+ has never been simpler.”
Joanne Helm, Vice President of Partner Management, added, “iQmetrix and Samsung have been strong partners for years and we’re excited to bring this fully integrated solution to the Canadian market together. We’re continually looking for ways to make things easy for our retailers and working with Samsung on this offering is another example of our ongoing commitment to innovation.”
The iQmetrix integration of Samsung Care+ is now live for Canadian clients of iQmetrix solutions to use. For more information, go to Samsung’s iQmetrix partner page.
Joannah Connolly, iQmetrix
iQmetrix’s intelligent retail management software is designed to power sales of connected devices. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using robust reporting; and unify storefronts and digital channels for a consistent customer experience — in-store, online, and anywhere else.
For 22 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $16.4BN in sales last year, and are used by 300,000 telecom retail professionals across 1,000-plus clients. iQmetrix is a privately held software-as-a-service (SaaS) company with offices in Canada and the U.S. For more information, please visit www.iqmetrix.com.
Samsung Electronics Canada inspires Canadians to reach their full potential through a transformative ecosystem of products and services that deliver innovation and distinct design to every aspect of their connected lives. The company is redefining the worlds of TVs, smartphones and wearable devices, tablets and digital appliances. In 2022, Samsung was ranked as one of Canada’s “Most Reputable Companies” in Léger’s Corporate Reputation Study. Dedicated to helping make a difference in the lives of Canadians, Samsung’s award-winning corporate giving initiatives support public education and health-related issues in communities across the country. To discover more, please visit www.Samsung.ca. Follow Samsung Canada at facebook.com/SamsungCanada, Instagram @samsungcanada, or Twitter @SamsungCanada.