Samsung Care+
Warranty and Protection
Protect your Galaxy life with Samsung Care+ when purchasing a new Phone. Coverage includes Accidental Damage including liquid damage, and mechanical breakdowns after the manufacture warranty. Rest assured your device will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.
Powerful protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdowns, enabling customers to use their phone with confidence while avoiding costly repairs.
Solutions
 | Unlimited Repairs: Breathe easy. You’re covered with unlimited repairs for drops, spills, and mechanical breakdowns, including same day $29 screen repairs at 700+ Samsung authorized locations nationwide. |
 | Next Business Day Replacements: Don’t worry. We’ll replace your Phone as soon as the next business day and help set it up. |
 | 24/7 Expert Support: Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, content transfers, and connecting with other devices. |
 | Samsung Genuine Parts and Certified Technicians: Rest assured your Phone will be repaired by a Samsung Certified Technician using Samsung Genuine Parts. |
Visit Samsung.com, a Samsung Experience Store, or SamsungCarePlus.com to learn more.
¹Same-day screen repair may be available for eligible devices in select areas. Same-day repair option depends on claim approval time, parts availability, and technician availability. Cracked screen repairs are $29 per claim. Limitations and exclusions apply. Please see your terms and conditions for full coverage details.
²Unlimited Accidental Damage from Handling. Additional restrictions may apply. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan terms and conditions for full coverage details.
Here’s what’s covered
- Hardware repairs: Get fast, convenient repairs using genuine Samsung parts, from Samsung’s authorized technicians.
- Mechanical malfunction or defects: If a device is experiencing a mechanical malfunction or defect, including battery failure, we’ll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer’s warranty. A service fee applies to all service requests.
- Up to two service requests per year for physical and liquid damage: Customers can make up to two service requests for physical or liquid damage per year, to a maximum of four throughout the lifetime of the plan. A service fee applies to all service requests.
About Samsung
Samsung Electronics Canada inspires Canadians to reach their full potential through a transformative ecosystem of products and services that deliver innovation and distinct design to every aspect of their connected lives. The company is redefining the worlds of TVs, smartphones and wearable devices, tablets and digital appliances. In 2022, Samsung was ranked as one of Canada’s “Most Reputable Companies” in Léger’s Corporate Reputation Study. Dedicated to helping make a difference in the lives of Canadians, Samsung’s award-winning corporate giving initiatives support public education and health-related issues in communities across the country. To discover more, please visit www.Samsung.ca. Follow Samsung Canada at facebook.com/SamsungCanada, or Instagram @samsungcanada or Twitter @SamsungCanada.