Telecom retailers have a heavy lift to create seamless experiences across their many channels, and even the most efficient companies need a hand to ensure their vision is coming to life. iQmetrix Business Services provide expertise, integrations, and support in every area.
Our team of experts acts as an extension of your team in inventory, operations, finance, human resources, and more. If you’re looking to make essential functions better – in one area or many – we can help with consulting, training, hands-on maintenance, customized support, reporting, and more.
A full range of services supporting client system integration needs across the entire Interconnected Commerce ecosystem. Common system integrations include ERP, Inventory, Finance, Tax, HRIS, Warehouse, Sales, e-Commerce, External Payments, and Single Sign-on.
Client Experience Services
A team dedicated to creating great experiences for you and enhancing your overall satisfaction values, and success from our products and services. From implementation and account management to community and support, this team has you covered at every step.
Product Training Services
Sometimes you need more than a help file or webinar to get the information you need. Our experts will help train your team to maximize our products based on your business needs.
Our team will listen to your needs and find the best, most cost-effective reporting solution to meet your needs using the many options we have available to support your business’s goals.
Our team of experts can be an extension of your operations plugging in to help increase efficiencies, short or long term. Whether it’s price management, data cleanup, inventory management, reconciliation, or anything else, we’ll get you optimized.
Customized Support and Retained Services
Companies aren’t one-size-fits-all. Our experts take time to understand your business and provide personalized action plans. For retailers who foresee long-term engagement, iQmetrix can offer services that quickly adapts to new requests without needing to create a formal ticket.
Our deep-rooted experience in the industry and relationships with all constituent parts in the ecosystem has allowed us a unique perspective. Our experts can consult on whatever your biggest challenges might be to ensure you are maximizing products, processes, technology, integrations, and more. We can take you from a spaghetti-bowl mess of systems to seamless technology solutions.
Moving to a new software solution can be daunting, and the launch period is critical, but iQmetrix is here to help. With expertise in successfully launching our solutions in many thousands of retail businesses, we’ll be with you every step of the way. We’ll assess your specific needs and create a detailed launch plan, complete with responsibilities, milestones, timelines, and budgets.