Telecom Activation and Customer Experience Platform
Seamless Activations.
Connected Journeys.
One Platform.
Actv8 Lab gives telecom leaders the tools to simplify activations, streamline operations, and deliver experiences customers love — online, in-store, or anywhere in between.
From end-to-end activations and subscriber management to omnichannel journey design, our platform reduces complexity, drives efficiency, and delivers consistency at every touchpoint.
Seamless Omnichannel Experiences
No more patchwork integrations or siloed systems. Customers can start, pause, and finish their journey anywhere — online or in-store.
Faster Time to Value
Skip the IT headaches. With pre-built templates and integrations, you can launch, test, and optimize in weeks, not months.
Personalized, Data-Driven Engagement
Bring every data point together. Give associates real-time insights to deliver smarter, more personal service.
Customer Success Stories
Tier 1 Carrier in Germany:
Transformed B2B Order Fulfillment
Automated B2B orders once thought impossible. Now: 98% automation, 2.3M transactions annually, €2B revenue processed.
“Orders that took 10 days are now fulfilled in minutes.”
U.S. Mobile Operator:
Faster Phone Purchases in Big-Box Retail
Freed reps from behind the counter. Tablet-powered journeys sped up purchases across 1,800 stores.
“Actv8 gave our reps the freedom to deliver faster, more personal service.”
Hosting Services Company:
Launching a New Tier of Bundled Products
Launched bundled services 4X faster through resellers, unlocking new revenue streams
“With Actv8, we launched a new product tier in record time.”
FEATURES
Telecom Activation Platform Features
End-to-End Activation Management
Streamline order processing, transactions, handset transfers, and subscriber management across all devices.
Pre-Integrated Carrier Connectivity
Connect to major networks out of the box — fewer errors, faster activations.
Omnichannel Journey Orchestration
Create consistent, multi-carrier, multi-channel experiences from one platform.
Data Synchronization & Transfer
Keep data flowing in real time for seamless handset transfers and journeys.
Personalized Subscriber Management
Support connected and emerging devices with flexible, data-driven account management.
Low-Code Journey Design
Empower IT and business users to build and test journeys fast.
BENEFITS
Deliver Experiences Customers Love
Simplify Complexity
Unify activations, integrations, and customer journeys into one platform — reducing IT overhead and silos.
Elevate Customer Experiences
Deliver seamless, personalized interactions across every channel — building loyalty and boosting revenue growth.
Accelerate Time to Market
Launch new products, services, and journeys up to 4X faster with pre-built tools and templates.
SOLUTIONS
Effortless Device Activation Experiences
Let us help you connect your systems and transform device activations into effortless, next-level experiences.
Activations Platform
Make service setup and changes fast with a stress-free activation portal. Stay synced with the latest carrier options — financing, rate plans, and device protection — to empower store associates and deliver a seamless, satisfying customer experience.
Activations Platform
Carrier Activation
Seamlessly integrate with carrier systems to automatically pull subscriber data from recent activations and account changes. This automation eliminates manual entry, minimizes errors, and optimizes operations across your POS and other platforms.
Carrier Activation
Journey Creator
Easily design, launch, and optimize activation and engagement experiences to create seamless customer journeys with low-code tools.
Activation Journey