Well, January is over and I am sure you have made both personal and business resolutions. However, we know resolutions are hard to keep, in fact, Forbes Magazine reports that only 8% of people keep their resolutions.
It’s no secret demand for headphones and other high-end technologies is growing. Last year, Futuresource forecasted worldwide shipment of headphone would grow to 381 million units. The headphone market alone will generate 10.7 billion dollars annually by 2019. That’s just headphones, this study doesn’t include other high-end accessories. Realistically, the potential is endless but unfortunately, shelf space is not.
While the so-called decline of the bricks-and-mortar store has been touted within circles for years; e-commerce giant, Amazon, has just opened its first physical store. As online and physical stores merge, the introduction of omnichannel retail solutions becomes crucial for physical retailers to create a seamless experience for the consumer.
In our recent blog, The Changing Omnichannel Shopper, we elaborated on bridging the online and offline experiences for changing consumer habits. It’s become increasingly clear that webrooming is just as important as showrooming, if not more so.
Day Two of NRF Retail's Big Show is officially underway. iQmetrix's booth (#4325) will once again be packed full of the latest in customer experience technology and solutions to power and streamline retailers' back-of-house operations.
Like most things in life, when looking at the future of retail, a good indicator of where we are going is to look at where we have been. Since 2010, the way people shop has drastically changed with social media and technology booms. Not only can we now shop wherever and whenever we want, but everyone is now a critic, and we can get a wide range of reviews about products from multiple perspectives.
The entire retail industry is more than informed on the fact that their consumers and their respective consumer habits are changing. New shopping patterns have been evolving for the past 20 years as e-commerce has consistently accounted for more and more retail sales. In more recent years, m-commerce and ‘online in-store’ channels have become more and more prevalent as retailers strive to complete the sale at every possible touchpoint.
2015 was a busy year for the payments industry: EMV, liability shift, mobile payments, PCI, encryption and the list goes on from there. As I worked with the team here at iQmetrix to prepare for the October liability shift, retailers were all over the board in their plans to deploy EMV. Some were clueless, others scared, and still others only slightly educated.
The holiday season is over and that means back to work. If you’re in retail, you know that also means event season is upon us beginning with CES (January 6th - 9th) and NRF (January 17-19th).