POS and RMS Software Tailored for Total by Verizon Authorized Dealers

iQmetrix’s POS software, RQ, is tailored for Total by Verizon authorized dealers!
It’s integrated with Vidapay for an all-in-one point-of-sale and activation experience. If you’re tired of disconnected systems, switch to RQ, so your business can:
Save time and reduce errors
Vidapay activation data is pulled into RQ at the time of transaction, using key data elements including device information (IMEI), activation information (SIM), dealer compensation, customer payment amount, and top-up payment amount to create an invoice in RQ. This saves your sales reps and customers time while also eliminating errors.
Reduce fraud and duplicate entry
RQ tracks and produces accurate reports of deposits, purchases, credits, and RMAs. Robust discrepancy discovery also means no paying unearned commission and no reimbursing customers for overcharged rate plans.
Reconcile with confidence
Auto-reconciliation detects and reconciles matching records, allowing you to focus on the ones that don’t match or have discrepancies. Take back your after-hours of manual comparisons with a reduced workload, accurate employee commissions, and seamless carrier compensation reconciliation.
RQ Features
Sales
Set up discounts, promotions, suggestive selling, regional taxes, and more. Your employees will be supported in every way, making them empowered to confidently serve customers from day one on the job.
Cash Management
Protect against theft by knowing which employee has what level of access. From handling multiple cash drawers to the management of cash ins, cash outs, and drops, it’s all supported by approval and reporting.
Inventory Management & Supply Chain
Manage inventory and supply chain with a robust solution that can accurately count, forecast, and serialize inventory while providing real-time visibility. The right products at the right time for the right price, means your profitable success.
Real-Time Reporting
With advanced reporting, metrics are collected in real time, analyzed, and presented with clarity on store, executive, and productivity dashboards by locations or down to the employee. Executive dashboards show performance on products sold today, by month, trending and to target. Productivity dashboards track the KPIs of your choice from activations, sales, attach rates, upgrades and more. Go even further with product forecasting and order suggestions based on sales trends.
Seamless Integrations
Beyond just the core functionality, RQ also provides seamless integrations to more innovative applications including:

Integrated Payment Processing
Connect your workstations directly to the terminal with integrated payments. Automate your checkout flow, reduce human error, and reconcile with ease.

Integrated Vendor Managed Inventory
Manage the device and accessory lifecycle with ease. Enjoy end-to-end device lifecycle management with automated purchase orders from Vidapay. Alphacomm is the end-to-end provider of accessory supply chain management, marketing, and fulfillment.

Workforce Management
Shiftlab, a sibling-company to iQmetrix, automates scheduling, streamlines time and attendance and provides real-time data to help your team make the most out of every shift.