Wireline, Broadband, Cable & MSO Retail Software Solutions

Unlock Your Wireless Retail Growth Plan

Like your fellow wireline, broadband, cable, and multi-system operator (MSO) brands, seeking new opportunities for generating revenue and creating a great experience for your customers is a challenge if you lack comprehensive and customizable retail software solutions.

Top 3 Telecom Retail Challenges

Telecom retail is fiercely competitive

As competition in the telecom industry heats up, introducing and growing wireless sales will be imperative to a winning telecommunications strategy.

Retail software solutions that are built for telecom can also accommodate your traditional business lines, as well as integrate to your existing systems and adapt to the coming of 5G — making the convergence of wireline, cable, and wireless a much more seamless telecom retail management solution.

The customer experience needs modernizing

Customers are often faced with a frustrating, broken customer experience as they move back and forth from online to in-store.

Unify and modernize your customer experience with omnichannel and mobile technologies, such as mobile POS. By integrating your online, in-store, and inventory control management systems you can meet and exceed your customers’ needs.

Outdated software solutions are an Achilles heel

Integrating multiple systems and replacing in-house systems can be a daunting task. Multiple systems that don’t work together will put you at a disadvantage with other wireless competitors and limit your ability to successfully grow.

Flexible software solution built on an integrations platform and supported by a team of experts can untangle the web of your current systems and set up with the ability for long-term scale.

iQmetrix Software Solutions

iQmetrix provides the software, integrations platform, and expertise necessary to bring your business lines together so you confidently implement your retail operations growth plan.

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Optimize Operational Efficiencies with Core Capabilities

iQmetrix Sales Screen

Sales & Cash Management

Easily process sales through desktop or mobile POS with discounting, promotion, and tax options along with cash management options such as cashing in and out, performing cash skims, and cash audits. All backed by detailed security levels and reporting.

iQmetrix Inventory Management Solutions

Inventory Management & Supply Chain

Optimize stock levels across all retail channels with a full inventory management system featuring centrally managed balancing, optimization, and integrated processes.

iQmetrix Employee Scheduling

Employee Management

Effortlessly and centrally onboard, edit, and offboard employees as well as provide security levels, track employee commissions, scheduling, and more. Integrate to other employee systems and enable third-party authentication to streamline employee logins.

Reporting, Data & Analytics

Confidently make better business decisions with the right data at your fingertips. From reporting, dashboards, and business intelligence to reporting and data integrations, you can customize your data to match your business needs in a way that’s streamlined, visual, and actionable.

Integrate Your Systems to Provide Seamless Experiences

Integrated Solutions
Core Service Integrations
Not looking to replace your whole system? Items such as customer data, phone activations, billing, pricing, inventory ERPs, etc. can all be integrated from your services to our solutions. .
iQmetrix Partner Integrations
Partner Integrations

Paired with iQmetrix’s industry-leading solutions, we’ve ramped up even more functionality with a vast partner ecosystem that provides integrations to help streamline your business operations and drive revenue growth. Our ecosystem connects you to existing systems with our best-of-breed partners, and ready-to-use integrations.

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Omnichannel & Supply Chain Integrations
iQmetrix enables online to in-store as well as inventory, Buy Online Pickup In-Store (BOPIS), and supply chain integrations that ensure your customers can purchase products consistently whenever and wherever they want.
Omnichannel APIs
Custom Integrations
iQmetrix’s dedicated Enterprise Retail Services team can build custom integrations for any area of your ecosystem in ways that a third-party doesn’t have access to, including custom endpoints, data delivery, and more.

Deployment Options & Customizations

Using our intelligent retail solutions and wireless retail expertise, our client experience team is dedicated to setting you up for success.

Our software-as-a-service solutions are available out of the box with a regular update and release processes along with user acceptance testing protocols. Our teams work with you to provide the foundation of your database, coach you through any customizations, and provide regular training, account management, and support.

While we have ready-to-go integrations and APIs available, we also offer custom development and integrations. Our teams work with you to do a discovery of your needs, provide a statement of work, project plan, and implementation process.

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Ready to grow your business?