Creating a great experience for customers, while integrating your processes and systems into that of your primary retailer, is complex. Add on the unique challenges of the telecom industry while working with multiple carriers, and operating store-within-a-store model in telecom retail can seem like a headache within a headache.
Processes, technology, and data with your primary retailer aren’t integrated
Processing transactions, managing inventory, configuring pricing, managing carrier relationships, tracking taxes, and sharing data are just some of the important flows you depend on. Leverage iQmetrix’s industry expertise that specializes in solving these complex flows while maintaining security and compliance.
Working with multiple carriers magnifies complexities
Working with multiple carriers can be challenging. From managing different rate plans to reconciling carrier commissions, iQmetrix helps streamline work with out-of-the-box software complete with carrier integrations. Easily access up-to-date rate plans from all carriers and automatically reconcile commission reports to ensure you aren’t leaving any money on the table.
Retail, business, and technology are constantly changing
Evaluating software and going through procurement can be a long and tedious process for any retailer, but it can be especially challenging when working within a big-box brand. By choosing a solution with a full integration platform from a partner that’s forward thinking, you can future-proof your technology. Avoid unnecessary software updates and adapt quickly to ensure long-term success with iQmetrix.
iQmetrix provides the software, integrations platform, and expertise necessary to help you navigate unique store-within-a-store challenges. Let’s create a simpler experience for you, your teams, your customers, and the brand you operate within.
Optimize Operational Efficiencies with Core Capabilities
Sales & Cash Management
Easily process sales through desktop or mobile POS with discounting, promotion, and tax options. You will also simplify cash management functions such as cashing in and out, performing cash skims, and cash audits. All this is backed by detailed security levels and reporting.
Inventory Management & Supply Chain
Optimize stock levels across all retail channels with a full inventory management system, featuring centrally managed balancing, optimization, and integrated processes.
Effortlessly and centrally onboard, edit, and offboard employees while providing security levels, tracking employee commissions, scheduling, and more. Integrate with other employee systems and enable third-party authentication to streamline employee logins.
Reporting, Data, & Analytics
Confidently make better decisions with real-time data at your fingertips. From dashboards and business intelligence to reporting integrations down to the store-rep level, you can customize your data to match your business needs in a way that’s streamlined, visual, and actionable.
Core Service Integrations
While iQmetrix provides core capabilities, we also understand you may have other solutions that also meet your unique needs. Customer data, phone activations, billing, pricing, inventory ERPs, and more can all be integrated from your services to our solutions.
Paired with iQmetrix’s industry-leading intelligent retail solutions, we’ve ramped up functionality with a vast partner ecosystem. These integrations help streamline operations and drive revenue growth. This ecosystem connects you with first-class partners and ready-to-use integrations.
Omnichannel & Supply Integrations
iQmetrix enables online to in-store, inventory, Buy Online Pickup In-Store (BOPIS), and supply chain integrations that ensure your customers can purchase products consistently, whenever and wherever they want.
The dedicated Enterprise Services team at iQmetrix can build custom integrations for any area of your ecosystem in ways that a third-party doesn’t have access to. This includes custom endpoints, data delivery, and more.
Every first-class customer experience has a leading retail management solution behind it.
At the core of your retail needs is a strong retail management system and point of sale. Whether you use iQmetrix’s full end-to-end capabilities or integrate to other systems - RQ will serve as the central component to managing your retail operations.
Improve transactions times and better the in-store experience for associates and customers with our easy-to-use front-of-house solutions including POS, mobile POS, payment processing, and contactless payments.
Connect in-store experiences to digital retail channels with unified solutions. Leverage fulfillment, touchscreens, curbside pickup, queuing solutions, e-commerce, and buy online pick up in-store.
Connect to powerful payments solutions with seamless integration. Enjoy faster checkouts, automated reconciliation, touchless transactions, and transparent reporting.
Efficiency is created when you integrate systems. It connects them to reduce redundancies, increase communication, and work better for your business — together.
Using our intelligent retail solutions and telecom retail expertise, our client experience team is dedicated to setting you up for success.
Our software-as-a-service solutions are available out of the box with regular update and release processes along with user acceptance testing protocols. Our teams work with you to provide the foundation of your database, coach you through any customizations, and provide regular training, account management, and support.
While we have ready-to-go integrations and APIs available, we also offer custom development and integrations. Our teams work with you to do a discovery of your needs, provide a statement of work, project plan, and implementation process.