Workforce Management Platform Built for Telecom Retail

Transform your scheduling strategy with Shiftlab for RQ

Unleash your team’s full potential with Shiftlab for RQ. With a click of a button get direct access to Shiftlab’s powerful workforce management platform. With automated employee scheduling, streamlined time and attendance management, and real-time data insights, you’ll be empowered to simplify the way you schedule employees. 

An efficient, single experience

Do it all from RQ. Punch in, manage schedules, and more with a click of a button.

  • All-in-one platform
  • Unified Log in 
  • Seamless Migration

Automated, performance-based scheduling 

Create schedules optimized for both employees and guests, all with a single click. By combining real-time Point of Sale and Time & Attendance data, Shiftlab schedules your reps at ideal times to maximize your ROI. 

  • Get more time back for your managers 
  • Easily track and stay on budget 
  • Stay compliant with labor laws 

Stay ahead with smart time clock

Keep track of your teams’ time and attendance, save on labor costs, and streamline payroll with our smart time clock solution.

  • Auto-punch corrections
  • Early clock-in prevention
  • Biometric integration

Keep informed with Pulse Dashboard

Empower your field team with access to real-time information to be proactive on key trends, like:

  • Stores opening on time
  • Overtime trends
  • Productivity alerts
  • Shift compliance

Predict needs with AI-driven forecasting

Shiftlab’s AI-driven forecasting engine uses historical sales data, recent trends and event effects to accurately predict the labor demand for each location down to the hour.

  • Achieve schedule accuracy of >98%
  • Increase profitability per hour
  • Boost guest experience scores

Get results in a tight labor market

Results that Shiftlab customers see include an average of:

  • 10% increase in profitability per employee
  • 6% reduction in workforce downtime
  • 15% increase in customer satisfaction

Shiftlab makes putting the right people on at the right time an incredibly insightful, yet simple process. The program has helped our business tighten up labour costs, improve scheduling behaviours and given us a positive ROI. The support from the Shiftlab team has been best in class since day one and they are willing to work with us to develop the program even further, to meet our business needs. I would highly recommend the Shiftlab platform to support your team scheduling.

Amy Beaulieu
The Mobile Shop

Are you ready to optimize your workforce management?