Carrier Connect Activation Platform

Redefine Customer Experiences with Frictionless Activations

Long activation times and high-effort experiences may prompt your customers to buy and activate their devices at other retailers. However, clunky systems force your store agents into swivel-chair and multiple data-entry processes and prevent you from improving that customer experience. Carrier Connect is designed to smooth this journey, prevent dual entry, and provide an intuitive and stress-free activation experience that will keep your customers happy and loyal.

Effortless Experiences

Carrier Connect eliminates swivel-chair and multiple data-entry processes, which:
  • significantly reduces transaction time
  • removes data errors and inconsistencies
  • lowers training costs and increases agent competency
  • creates more space for customer engagement and upselling
  • greatly improves customer experience and boosts loyalty
iQmetrix Carrier Activation

Streamlined Activations

Carrier Connect stays up to date with carrier offerings, allowing store associates to take customers through all their options, including:
  • financing
  • rate plans
  • device protection

Easier Implementation

Carrier Connect offers direct and maintenance-free connection to all Tier-1 US carriers (Verizon, T-Mobile, and AT&T):
  • A single set of consolidated APIs integrated to Tier-1 US carriers
  • A self-guided, easy-to-implement user interface that is consistent, reliable, and highly secure 
  • Caters for self-serve or assisted channels alike to enable omnichannel experiences
  • Enterprise-grade technology designed for wireless buy-flows

Carrier Connect for Your Specific Needs

The Carrier Connect portfolio has a suite of product offerings based on the wide-ranging technology needs of multi-carrier retailers and device manufacturers.


Consume lightweight multi-carrier activation API library via point-of-sale or online channel

Embedded User Interface

Embed multi-carrier activation UI experience via web-based POS or online channel

Standalone B2B Portal

Standalone, mobile, full-service multi-carrier activations portal

Start Redefining Your Customer and Agents’ Activation Experiences with Carrier Connect