Our Carrier Activation integration connects your carrier portal with RQ to automatically sync data to the POS at the time of the transaction. This one integration removes barriers to efficiency allowing for faster reconciliation while also reducing the opportunity for fraud.
Reconcile quickly with confidence
When RQ is synced with the carrier activation portal, discrepancies are few and far between. If an error does arise, it’s easily noticeable, making reconciliation a minute’s worth of work rather than a weekend of comparing lists. Take back your after-hours with a reduced workload, accurate employee commissions, and seamless reconciliation of carrier compensation.
Reduce purposeful fraud and costly mistakes
No matter the retailer, every brand is subject to the threat of fraud. Incorrectly entered or purposefully fraudulent activations can mean you’re left paying more than you bargained for. No manual entry means retailers aren’t paying un-earned commissions or stuck reimbursing customers for overcharged rate plans. Sales aren’t inflated, commissions aren’t fraudulently boosted, and no one loses money.
Faster transactions with no duplication
Fewer clicks and more automation means increased activation speeds. Carrier Activation allows RQ to access carrier, product, and customer information to quickly activate a new device through one database. Not only does this improve the activation process, but also frees up associates to spend more time with customers.
Greater cross-system accuracy
Carrier Activation reduces the need for duplicate entry. When details are entered into the carrier activation portal, they are automatically updated in RQ. Customer data, rate plans, pricing, and more are all pulled for the associate which ensures exact matches in data in every system and more powerful reporting at the day’s end.
Centralized Customer Data
With no need for dual entry, associates have one source of customer truth from the carrier portal to the RQ database. Duplicate entries aren’t needed and data is always consistent.
This integration saves retailers hours of manual comparisons, improves accuracy in employee commission, and makes the carrier compensation reconciliation process easy.
Integration from the carrier portal to RQ means inventory is always up to date. Phone details, IMEI, ENS, mobile number, and SIM ICCIDs are in RQ to easily track levels.
Rate Plan and Price Sheet Management
Less room for errors stems from automatic invoice pricing which simplifies price sheet maintenance. Data is pulled in from the carrier portal and updated on the invoice in real-time.
Instructions are included in detailed help files and for even greater support, setup experts are available to set your business up with carrier activation integrations as soon as possible.