Software Integrations for Telecom

Communicating Systems Mean Greater Accuracy

If you’re looking to have current, future, carrier, and authorized retailer systems work together, your business needs state-of-the-art integrations to open lines of communication. Whether you need something out-of-the-box or a custom-made integration, iQmetrix works with you to build it. With both standard APIS and custom connectors, leverage our integration services to ensure all systems, processes, and people can communicate without error.

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Robust integrations easily detangle system webs

Backed by our team of experts, developing intelligent integrations can bridge the gaps between systems. Spread your business functions across a variety of valuable services that are just right for your business and iQmetrix can map the best pathway for open communication. You’ll have the data you need all on one screen.

Customized to fit every retailers integration needs

Every telecom business is different and should have access to integrations services to match. To support every aspect of your unique strategies, iQmetrix can build integrations that no other retailer will have. It’s exactly what you need to capture continued success. We leverage our third-party or as part of your existing system to maintain efficiency.

Streamlined processes but more data

When systems are integrated, there is constant communication. What does this mean for your business? Solutions that communicate can pull together large amounts of data from multiple sources in a conglomeration. This means your telecom business insights at the ready to make data-driven decisions.

E-Commerce Integrations

Power your website using RQ. With custom or out-of-the-box APIs, your store’s data is up to date with cross-company changes made in real-time.

Order and Fulfillment

Capture online orders in RQ for analysis on value created with your add-on features. Easily monitor how omnichannel products like BOPIS and ROPIS are performing.

Sync Customers

CRM integrations ensure RQ keeps a master record in your retail management system. Keep customers in one place with RQ’s automated sync to limit dual entry.

Partner Integrations

iQmetrix integrated partners not only add value to your business but also help create memorable in-store experiences for your customers. When you work with the partner ecosystem, your telecom store elevates the in-store experience and unifies the retail environment.

Carrier Integrations

Connecting your system to your carrier’s is critical, and iQmetrix makes integration a breeze. Prevent errors on the front end with our carrier activation integration, which links directly to the point-of-sale. You can also easily manage rate plans and pricing changes, as well as reconcile back to the carrier with auto-reconciliation functionality.

Viva Tracker

Built for T-Mobile, Viva Tracker seamlessly unites your back-end retail systems so you can manage your store with ease and track performance in real time, all under one single-sign-on platform. Learn More

Custom Integrations with Enterprise Services

Your business is unique and may require more than an out-of-the-box connector can offer. Whether you are looking to increase automation, improve data retrieval, streamline real-time updates, or drive revenue with add-on services, iQmetrix can work with your telecom business to build robust, custom integrations to your own platforms or third-party providers.

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What is a custom integration?

Custom integrations are to integrate two systems (iQmetrix with an external system) to fulfil a business, operational, or technical need that iQmetrix or our Partners does not support out of the box. In some cases, we act as the middleware connecting both systems together in other cases we create and expose APIs for an external system utilize to complete the integration.

What custom integration services does iQmetrix offer?

iQmetrix is proud to provide custom connections and maintain the connection to external systems using our products and/or custom solutions. We can integrate with applications that are custom-built, acquired from a third-party, part of a legacy system, or a combination thereof, operating in multiple tiers of different operating system platforms.

How much does a custom integration cost?

The cost of this service is entirely dependent on the API. To obtain pricing information, please reach out to your client manager or fill out our form, below.

How do your custom integration APIs work?

In some cases, we act as the middleware, connecting both systems together and in other cases we create and expose APIs for an external system utilize to complete the integration.

I'm an iQmetrix client. Do I have the technical resources to fulfil a custom integration?

If you don’t have the technical resources we can act as the middleware connecting both systems together.

Ready to grow your business?

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