Software Integrations for Telecom
Communicating Systems Mean Greater Accuracy
If you’re looking to have current, future, carrier, and authorized retailer systems work together, your business needs state-of-the-art integrations to open lines of communication. With both standard APIs and tailored connectors, leverage our integration services to ensure all systems, processes, and people can communicate without error.
Robust integrations easily detangle system webs
Developed and supported by iQmetrix experts, our intelligent integrations can bridge the gaps between systems. Spread your business functions across a variety of valuable services that are just right for your business, and we can map the best pathway for open communication.
Tailored to fit every retailer’s integration needs
Every telecom business is different and should have access to integrations services to match. To support every aspect of your unique strategies, iQmetrix can tailor integrations to your systems, no matter how complex. It’s exactly what you need to capture continued success.
Streamlined processes but more data
When systems are integrated, there is constant communication. What does this mean for your business? Solutions that communicate with each other and pull together large amounts of data from multiple sources. This means your telecom business insights are always ready for you to make data-driven decisions.
Built on reliable architecture
We have the experience to create integrations using a strong, reusable, and proven core without untested or immature technology. With iQmetrix, you’ll get support, reliability, and easy maintenance.
FEATURES
Integrations Built for Telecom
E-Commerce Integrations
Power your website using RQ. With custom or out-of-the-box APIs, your store’s data is up to date with cross-company changes made in real-time.
Orders and Fulfillment
Capture online orders in RQ for analysis on value created with your add-on features. Easily monitor how omnichannel products like BOPIS and ROPIS are performing.
Sync Customers
CRM integrations ensure RQ keeps a master record in your retail management system. Keep customers in one place with RQ’s automated sync to limit dual entry.
Partner Integrations
iQmetrix integrated partners add value to your business and create great in-store experiences for your customers. When you work with our partner ecosystem, your telecom store unifies the retail environment for customers and associates alike.
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Carrier Integrations
Connecting your system to your carrier’s is critical, and iQmetrix makes integration a breeze. Prevent errors on the front end with our carrier activation integration, which links directly to the point-of-sale. You can also easily manage rate plans and pricing changes, as well as reconcile back to the carrier with auto-reconciliation functionality.
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Warehouse Management
Automate order processing and shipment notices to ensure optimal stock levels in your stores. With our Warehouse Management integrations, you gain a comprehensive view of your inventory across stores and warehouses, enabling efficient shipment management.
Sales
Sync your central systems with valuable sales data from RQ. Deliver better customer experiences and make better business decisions with full view of your customers and your sales.
FEATURES
Supported by APIs, Built for Telecom
As an RQ user, your business has access to these API-supported functions which can easily integrate with the POS and retail management system.
Content Management
Consistency in product, promotion, and data is important for all stores. Manage and share product information across all platforms.
Marketing
Cross-system updates mean customers are getting the information on the right product, price, and promotion, every time.
Operations Management
Access back-office flows like inventory, cash management, transfers, and more. Back-office efficiency powers front-line success.
Third-Party Identification
Single-sign-on means associates can log into RQ with the same credentials as other platforms.
Customer Managed Inventory
Automatically create purchase orders without manual labor or shipment error.
E-Commerce Integration
Online retail is no longer a nice to have, it’s expected by customers. Ensure your in-store excellence is captured in online transactions.
Enterprise Resource Planning
Avoid redundant processes for better management and visibility of inventory and reporting in a single source of truth.
Accounting Integration
Transactions from RQ in your accounting system are recorded with financials and commissions data tracked in real-time.
Flexible solutions for every telecom retailer
Ready to grow your business?
Integrations FAQs
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What is a custom integration?
Custom integrations are to integrate two systems (iQmetrix with an external system) to fulfil a business, operational, or technical need that iQmetrix or our Partners does not support out of the box. In some cases, we act as the middleware connecting both systems together in other cases we create and expose APIs for an external system utilize to complete the integration.
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What custom integration services does iQmetrix offer?
iQmetrix is proud to provide custom connections and maintain the connection to external systems using our products and/or custom solutions. We can integrate with applications that are custom-built, acquired from a third-party, part of a legacy system, or a combination thereof, operating in multiple tiers of different operating system platforms.
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How much does a custom integration cost?
The cost of this service is entirely dependent on the API. To obtain pricing information, please reach out to your client manager or fill out our form, below.
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How do your custom integration APIs work?
In some cases, we act as the middleware, connecting both systems together and in other cases we create and expose APIs for an external system utilize to complete the integration.
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I’m an iQmetrix client. Do I have the technical resources to fulfil a custom integration?
If you don’t have the technical resources we can act as the middleware connecting both systems together.