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Carrier Bridge Solutions for Telecom

Unified Telecom Starts With a Powerful Bridge

iQmetrix’s Carrier Bridge solutions integrate your corporate retail, authorized retail, and online channels. This creates a unified experience for your customers every time they interact with your brand, no matter where they’re shopping.

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iQmetrix Carrier Bridge
iQmetrix Carrier Bridge Reporting
One Source of Truth for Inventory and Reporting

Gain real-time inventory visibility across all channels, and see what’s in stock in every location. Need a 360 degree-view of what’s selling and what isn’t? Our Carrier Bridge solutions enable centralized reporting for your entire retail network, so you can make data-driven business decisions with all of the information in-hand.

Enable Omnichannel Solutions

Allow your customers to buy anywhere, pick up anywhere, return anywhere, from any channel or location. They get a consistent purchasing experience from your brand, no matter where they interact with you and you are able to meet and manage customer expectations.

RQmobile-2019-expanded

Align Corporate and Authorized Retailer In-Store Processes

Process discrepancies confuse associates and customers alike. Align the operations between corporate and authorized retailer locations reduces frustration in the purchase process. This means more effective staff and more satisfied shoppers.

Remove the Retail Swivel Chair

Connecting retail touchpoints and automating processes means time is saved. Eliminate the swivel chair caused by needing to input data into two systems to manage your business. Carrier Bridge solutions let you leverage your multiple platforms and make changes that update across channels in real-time.

iQmetrix Carrier Bridge

Products

Products That Build the Carrier Bridge

BOPIS
BOPIS, ROPIS, and In-Store Pickup

Buy online, pick up in-store (BOPIS) and reserve online, pickup in-store (ROPIS) extend the in-store experience to attract new customers and further satisfy existing ones.

Integrated RMS
Integrated RMS

Elevate your business with best-in-class telecom retail inventory management, reporting and analytics, and employee performance tools while maintaining control of the customer experience when you connect your POS to iQmetrix's Retail Management Software (RMS).

Brand Channel Management
Brand Channel Management

Align products, naming, pricing, and promotional offers throughout every branded touchpoint including corporate retail, authorized retail, and online channels. You can even launch updates across all locations instantly, with the push of a button.

Return Anywhere
Return Anywhere

A unified brand experience means a customer can't tell if they're in a carrier location or authorized retailer store. Beyond just aesthetic, Return Anywhere gives customers an easy and convenient return process when they can bring an item back to any branded store.

Add-On Products

More Value For Your Bridge

iQmetrix Queue Management

Queue Management

Manage in-store traffic, reduce lost revenue through potential walkouts, and provide an overall great experience by enabling customers to join a virtual queue.

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iQmetrix Pay Anywhere

Remote Pay

Reduce contact points, offset hardware costs, and speed up the transaction by allowing customers to pay for their in-store purchase on their mobile device with Remote Pay.

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Success Stories

See how other telecom businesses are leading the industry with iQmetrix.

eCommerce Success Story

Custom Buy Online Pickup In-Store (BOPIS) Development

A national carrier worked with iQmetrix to integrate their systems for their authorized retailer channel. The result? Customers can now buy phones online on the carrier’s corporate e-commerce site and pick them up in any of their nearly 6,000 stores

RMS Success Story

Point-of-Sale & Retail Management (RMS) Integration

A national carrier wanted to customize their UI, but didn’t want to give up the power of iQmetrix’s retail management. Our team built APIs that allowed the carrier to have their front end while leveraging the iQmetrix RMS management capabilities for inventory, analytics, security, HR, and more—across 5,200 locations.

Powering a Connected Experience in Telecom

Success in the face of changing consumer expectations and intense competition hinges on the ability to be agile, forward-thinking, and informed to make intelligent decisions. Select your business type to see how iQmetrix solutions can help you achieve your goals. 

Intelligent Retail for Telecom Carriers

Tier 1 & 2 Carriers
Intelligent Retail for Telecom Regional Carriers

Regional Carriers
Intelligent Retail for Wireline & Cable Dealers

Wireline & Cable
Intelligent Retail for Telecom Authorized Retailers

Authorized Retailers
Intelligent Retail for Telecom Store-Within-a-Store

Store-Within A-Store
Intelligent Retail for Telecom Brand & OEM

Brand
& OEM

iQmetrix Solutions

Deliver customer experiences that are world-class while your competition settles.

Retail Management for Telecom
Retail Management

Boost operational efficiency with strong back-of-house solutions that cover multi-channel inventory management, data & analytics, employee performance, commissions, reconciliations, and more.

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Omnichannel for Telecom
Omnichannel

Connect in-store experiences to digital retail channels with unified solutions. Leverage fulfillment, touchscreens, curbside pickup, queuing solutions, e-commerce, and buy online pickup in-store.

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POS for Telecom
POS

Improve transactions times and better the in-store experience for associates and customers with our easy-to-use front-of-house solutions including POS, mobile POS, payment processing, and contactless payments.

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Payments for Telecom
Payments

Connect to powerful payments solutions with seamless integration. Enjoy faster checkouts, automated reconciliation, touchless transactions, and transparent reporting.

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Integrations for Telecom
Integrations Platform

Efficiency is created when you integrate systems. It connects them to reduce redundancies, increase communication, and work better for your business—together.

Enterprise Retail Services for Telecom
Enterprise Services

Build custom integrations for any area of your ecosystem in ways that a third-party, out-of-the-box integration doesn’t have access to including custom endpoints.

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Industry Thought Leadership

Stay ahead of the curve with constant telecom changes.

In the wake of industry change, iQmetrix leaders, product experts, and strategists were excited to share the latest developments moving telecom forward.

Watch the iQmetrix Industry Address

How Wireless retailers can better serve business needs with an Optimal Software Solution

Read the Whitepaper

Omnichannel Playbook: The catalyst for achieving post-COVID success in telecom

Download the Playbook

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Your monthly email roundup of what's happening in the telecom sector. We share the latest wireless retail news, industry insights, best practices, and handy resources.