The world’s most trustworthy mobile and electronic device trade-in partner, Phobio trade-in programs consistently drive industry-leading attach rates and satisfaction scores, increasing customer retention. Through competitive pricing, thoughtful design, exceptional customer support and unparalleled transparency, Phobio trade-in programs elevate the customer experience and boost your bottom line.

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About Phobio

Designed with the customer experience at the forefront, Phobio will help you reduce costs, drive profitability and streamline omnichannel transactions—both for your retail sales reps and your customers. Phobio improves trade-in attachment rates and drives business results:

  • Competitive device pricing accelerates ROI
  • Simple experience and exceptional customer support increase Customer Satisfaction NPS scores
  • Flexible promotion management and reconciliation helps to drive trade-in volumes
  • Guaranteed trade payment removes the fear of adjustments and increases sales rep confidence
  • Robust reporting drives accountability

Phobio trade-in programs elevate the customer experience and boost your bottom line.


Phobio Solutions


The most versatile trade-in platform in the industry, Phobio enables the buyback and recapture of smartphones, tablets, computers, accessories, or any other pre-owned technology in exchange for payment and/or recycling. Far more than a trade-in service, our platform gives customers the ability to elevate the trade-in experience end-to-end.


Phobio has been an amazing partner in continually improving the value and impact of our trade-in program and turned our old mediocre program into one of our most powerful revenue generating sales tools. I would highly recommend Phobio’s trade-in program to anyone looking to increase revenues and satisfy their customers.
Barry Nothstine
Vice President - Sales and Marketing, Bluegrass Cellular
I am very pleased with Phobio’s fast response and the actual process of Apple trade-ins. We are pleased with our trade-in value for the iPad Mini 2’s and look forward to working with Phobio for our future Apple trade-in needs.
Jenna Waldon
Metro Aviation, Inc.
We look at SafeTrade as being the first domino that tips many others. Using SafeTrade to increase the customer's budget has been a consistent strategy for increasing customer satisfaction while increasing profitability.
Ryan McGinnis


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