Toronto, ON — September 6, 2022 — Intelocate, an iQmetrix integrated partner based in Toronto, Canada, has announced the release of a brand-new version of its flagship mobile application. The app, available for iOS, iPad OS, and Android devices, focuses on helping wireless carriers and authorized dealers maximize the productivity of their regional/district managers and frontline staff.
The result of several years of development, and building upon the feedback of Intelocate’s many wireless industry customers, Intelocate 2.0 provides carriers and authorized dealers with a single dashboard containing the tools necessary to effectively assign and manage tasks, receive and action issue reports, and streamline communication by removing the need for unreliable email.
“We are so proud of the work our development team has done to build an industry leading application for wireless carriers and authorized dealers,” said Yulia Vasilyeva, CEO of Intelocate. “By funneling all the feedback we have received from our wireless customers into this app, we have delivered a unique, best-in-class solution to help alleviate the strain placed on wireless businesses by the ongoing labour shortage.”
“Everyone here at Intelocate is incredibly excited to get this app in the hands of our customers,” said Tim McLaughlin, VP of Sales at Intelocate. “The team has truly delivered what is a complete game-changer for the way wireless carriers and authorized dealers carry out day-to-day operations. Intelocate has always been at the very forefront of multi-location operations, but v2.0 takes things to the next level by empowering district/regional managers and frontline staff.”
By providing frontline staff with a convenient dashboard for task management, issue reporting, and communications, v2.0 of the Intelocate app aims to break down barriers, increase productivity, and offer a powerful way for head office to maximize their available resources.
“At a time when labour shortages are approaching crisis levels, we are providing a means for businesses to achieve more with less,” said John Gurley, Director of Customer Success at Intelocate. “The feedback we’ve received from those who took part in our beta testing has been fantastic, and already we’re seeing major increases in efficiency and productivity from our wireless customers.”
Justin Drage, Vice President of Partner Management at iQmetrix, added, “We’re thrilled that iQmetrix clients can now benefit from Intelocate’s upgrades to its already innovative mobile app. This makes Intelocate’s integration with our retail management system even more productive and efficient for our clients.”
Intelocate 2.0 is available to download now from the Apple App Store and Google Play Store for Intelocate customers.
Intelocate is the only operations platform tailored specifically for the wireless industry, providing the tools necessary to maximize your workforce day-to-day. Within a single dashboard, you can empower your frontline employees by giving them the means to report issues, make more efficient use of time with automated tasks, checklists, or audits, and ensure that your Head Office has the most up-to-date data to make informed decisions through detailed and highly customizable reports. Learn more at www.intelocate.com.
iQmetrix’s intelligent retail management software is designed to power sales of connected devices. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using robust reporting; and unify storefronts and digital channels for a consistent customer experience — in-store, online, and anywhere else.
For 22 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $16.4BN in sales last year, and are used by 300,000 telecom retail professionals across 1,000-plus clients. iQmetrix is a privately held software-as-a-service (SaaS) company with offices in Canada and the U.S. For more information, please visit www.iqmetrix.com.