IP and Takedown Policy

Last Updated: December 14th, 2020 

  1. General Information. iQmetrix Software Development Corporation and its affiliates (“iQmetrix”, ​“we”, ​“our” or ​“us”) respects the intellectual property of others and we expect all users of our online services (the ​“Service”) to do the same. Allegedly infringing materials on the Service may be removed or suspended at any time.
  2. Ownership. All aspects of the Service, including without limitation this website, the iQmetrix RQTM retail management system and the iQmetrix Endless AisleTM system, and all related software whether available through the Service or on your devices to access and use the Service (collectively, the ​“Software”), are the property of iQmetrix or its licensors. Your use of the Software and access to the Service will be in accordance with the terms and conditions of any applicable agreement, either online or otherwise, between you and iQmetrix (“the License”). The only warranty and indication of fitness for any particular commercial purpose of this product are outlined in the License and related materials specifically granted to your company. Your use of the Software and/​or access to the Service indicates your ongoing acceptance of all terms of the License applicable thereto.

    Copyright in the Software and all related collateral and materials is the sole property of iQmetrix, 1999-2016. All rights reserved, or its licensors. No right to copy the copyrighted works or any portion thereof is granted and all use must be in accordance with the License.

    The iQmetrix Logo, IQMETRIX, RQ, ENDLESS AISLE, and DIGITAL SIGNAGE are the trademarks or registered trademarks of iQmetrix in Canada, the United States and/​or other countries. Other trademarks of iQmetrix are marked as appropriate in the Service.

    The trademarks and other intellectual property rights of third parties are marked as appropriate in the software, interface and related materials.

  3. Notification of Infringement. If you believe that any of your work has been copied or published or has otherwise been used in connection with iQmetrix in a way that constitutes copyright infringement or is otherwise an infringement of your intellectual property rights, please provide our designated agent for notice of claims of copyright or other intellectual property infringement (the ​“Copyright Agent”) with the following information:
    1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
    2. a description of the copyrighted work or other intellectual property that you claim has been infringed;
    3. description of where the material that you claim is infringing is located on our website, with enough detail that we may find it on the website;
    4. your address, telephone number, and email address;
    5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
    6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

    Our Copyright Agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:

    Copyright Agent, Attention Legal Department, legal@​iqmetrix.​com

  4. Counter Notification. You may elect to send us a counter notification in the event we have taken down or disabled access to material that you have contributed to the Service in response to a notice of its infringement. To be effective, it must be a written communication provided to our Copyright Agent that includes substantially the following:
    1. an electronic or physical signature of the person authorized to act on behalf of the user;
    2. identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
    3. a statement by you, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
    4. your name, address, and telephone number; and
    5. a statement that you consent to the jurisdiction of the Federal Court in the district in which your address is located or, if your address is outside the United States, that you consent to any jurisdiction where iQmetrix may be found, and that you will accept service if process originates from the complainant who provided an Infringement Notice or from the agent for such person.

    Such Counter-Notification should be sent to our Copyright Agent as follows:

    Copyright Agent, Attention Legal Department, legal@​iqmetrix.​com