Workforce Management Software Built for Telecom Retail
Transform Your Scheduling Strategy With Shiftlab for RQ
Unleash your team’s full potential with Shiftlab for RQ. With a click of a button, get direct access to Shiftlab’s powerful workforce management platform, right within your wireless retail management system. With automated employee scheduling, streamlined time and attendance management, and real-time data insights, you’ll be empowered to simplify the way you schedule employees.
An efficient, single workforce management solution
Do it all from RQ. Punch in, manage schedules, and more with a click of a button.
- All-in-one platform
- Unified Log in
- Seamless Migration
Automated, performance-based scheduling
Create schedules optimized for both wireless retail employees and guests, all with a single click. By combining real-time Point of Sale and Time & Attendance data, Shiftlab schedules your reps at ideal times to maximize your ROI.
- Get more time back for your managers
- Easily track and stay on budget
- Stay compliant with labor laws
Stay ahead with smart time clock
Keep track of your telecom retail store teams’ time and attendance, save on labor costs, and streamline payroll with our smart time clock solution.
- Auto-punch corrections
- Early clock-in prevention
- Biometric integration
Keep informed with Pulse Dashboard
Empower your field team with access to real-time information to be proactive on key telecom retail staffing trends, like:
- Stores opening on time
- Overtime trends
- Productivity alerts
- Shift compliance
Predict needs with AI-driven forecasting
Shiftlab’s AI-driven forecasting engine uses historical wireless retail sales data, recent trends and event effects to accurately predict the labor demand for each location down to the hour.
- Achieve schedule accuracy of >98%
- Increase profitability per hour
- Boost guest experience scores
Get results in a tight wireless retail labor market
Results that Shiftlab customers see include an average of:
- 10% increase in profitability per employee
- 6% reduction in workforce downtime
- 15% increase in customer satisfaction
Webinar
Revolutionize Your Operations with Shiftlab for RQ
We’re excited to introduce Shiftlab for RQ, our latest integration with Shiftlab’s cutting-edge technology.
- Get a first look at our game-changing solution, Shiftlab for RQ.
- Learn how to maximize its use through a live demo.
- Understand the recent enhancements Shiftlab has made to supercharge your wireless retail staff scheduling.
- Hear success stories of retail operators who have already transitioned to Shiftlab, and understand their unprecedented ROI.
Shiftlab makes putting the right people on at the right time an incredibly insightful, yet simple process. The program has helped our business tighten up labour costs, improve scheduling behaviours and given us a positive ROI. The support from the Shiftlab team has been best in class since day one and they are willing to work with us to develop the program even further, to meet our business needs. I would highly recommend the Shiftlab platform to support your team scheduling.