Dropship Fulfillment Software for Telecom
In-Store Sales Don’t Need In-Store Inventory
In telecom, the retail space is small but the demands are larger than life. Dropship extends the capacity of in-store storage to offer telecom customers exactly what they want. A dropshipping integration with fulfillment vendors lets your wireless retail store close every sale, whether a product is in-store or not. Direct vendor-to-customer shipping ensures shoppers get their products with no delays.
Extend your product line capacity
Wireless retail customers know how much variety is on the market, so when a store can’t offer what they want, they’ll go elsewhere. Dropship software opens access to a digital library of virtual products for purchase so your telecom retail store never has to turn down a sale.
More to offer with lower risk
While customers value a wide offering of wireless retail products, hosting that many SKUs isn’t viable for any telecom retailer. Reduce the risk of stale inventory with per-order shipping so you’re never over-stocked and the customer is never left empty-handed.
No item is out of reach
High margins may mean more revenue but the cost of high-priced products sitting in storage isn’t worth the risk. Virtual inventory means a luxury offering without paying a luxury cost.
Inventory analytics for a smarter sale
Understanding return rates provides valuable insights into which telecom products are underperforming. By identifying these less desirable items, you can effectively eliminate them from your wireless retail inventory, saving your cellphone store both time and money.
FEATURES
Not Your Typical Telecom Purchase
Dropshipping software opens wireless retail channels, widens purchase potential, and captures more sales.
Dropship Wizard
Telecom retail fulfillment shouldn’t require a learning curve. In RQ, you can easily add Dropship items to an existing invoice or create a new one.
Real-Time Updates
Integrations instantly update pricing and availability across all systems instantly, keeping all your wireless retail stores and staff in the know.
Product Library
Streamline the management of your entire telecom product inventory catalog with a single tool that synchronizes online, warehouse, and in-store products seamlessly.
Order Management
Tracking Dropship orders is easy from a single compiled view in RQ’s Hub. Customers can follow orders with near-instant tracking.
Supplier Management
Prioritize your suppliers so your wireless inventory needs are always met. Set primary and secondary vendors so you’re never out of stock.
Telecom Retailers See Success with Dropship
Telecom retailers who use our dropshipping solutions sell approximately 24 Dropship items per location, per month.
The average Dropship transaction earns a $33 profit per order.
Cases and screen protectors are the top-selling Dropship items for telecom customers.
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What if I don’t work with any of your current Dropship Vendors?
Let us know who you’re working with. We are always adding new vendors to our to our elaborate partner ecosystem. We also have the ability to use our external APIs to build custom integrations to your manufacturers or shipping warehouses.
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In this Dropship ordering process, who is paying the shipping cost?
The shipping fees associated with Dropship orders are based on the zip code or postal code. We typically recommend that you do offer a free shipping option for the customer, so that you don’t have to turn them over to Amazon or another online retailer who offers free shipping. However, the customer does have the option to pay for expedited shipping, if they’re interested. Ideally, this would be the only time where a customer would pay a shipping cost. There may be some cases where there isn’t a free shipping option, depending on your retail location, the customer’s delivery location, or based on the item itself.
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Is it possible for customers to cancel their Dropship order once it is in the process?
Once an order is placed, it is sent to the vendor in rea -time so they can pick, pack, and ship that order as quickly as possible. Because of this streamlined process that focuses on efficient shipping, it is not possible to cancel an order in process. What you can do is contact the vendor and try and cancel that order on the customer’s behalf. We also have an Order Management screen in Hub that allows you to have insight into those orders and access to tracking information to help you provide a great customer experience.
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How can a Dropship item be returned?
Does the customer bring the item in-store, or ship it back to the distributor? There is a setting in RQ that allows you to accept Dropship refunds. While some clients have decided to enable returns and others have not, we do recommend that you allow in-store returns. This helps you get the customer back in-store and creates the opportunity to help the customer find a more suitable product for an exchange, or provide a great experience by helping them return their undesired item.
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What is Smart Shipping when it comes to a Dropship transaction?
During a Dropship transaction, the customer details are entered into the POS. This prompts an automatic calculation of shipping options with prices the customer may choose from.
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Can customers track their Dropship purchase?
Customers receive an email confirmation of their purchase right after the transaction is complete. They will also receive tracking information so they can be ready for their purchase when it arrives.