Activation Journey Solution for Telecom
Reimagine Activations Beyond the Store
Wireless activation technology has long been failing to deliver on customer expectations for e-commerce shopping.
Carrier Connect is a game-changing solution that enables full-service e-commerce activation journeys that are customizable to the brand’s desired experience, optimized for the customer, and integrated across digital and physical channels.
Activations beyond in-store
Enable full-service activations on untapped sales channels including e-commerce, door-to-door, on-site, and more – boosting revenue and meeting customers where they are.
Never compromise on your brand experience
Activation journeys are customized to your brand’s desired experience. Further enrich activation journeys with custom integrations for promotions, warranty, trade-in, accessories, and more.
Integrated systems mean seamless unified commerce
Champion unified commerce with journeys that are integrated across digital, physical, and hybrid sales channels whether the customer is shopping online, in-store, or via door-to-door retail, pop-up outlets, and more.
Faster activations than ever before
Deliver best-in-class activation journeys utilizing modern technology, simplified customer touchpoints, and an intuitive system design that reduces transaction times to an average of 10 minutes.
Enhance B2B sales channels
Leverage activation journeys to scale B2B activations and other services to your business customers anytime, anywhere, across all channels.
FEATURES
Activation Journey Features
E-Commerce Enablement
Create seamless activation journeys on your e-commerce channels.
Omnichannel Integration
Customers can seamlessly pause and resume their journey across digital, physical, and hybrid channels.
Full-Service Activations
Full-service activations that offer all the latest requirements to activate a device including rate plans, add-ons, trade-in, warranty, and more.
Best-in-Class Journeys
Unsurpassed retail journeys that you control at every stage, and are optimized for your customer.
Custom Journeys
Let us create a customized retail journey tailored to the precise brand experience you’re looking for.
Advanced Integrations
Custom integrations to plug in all desired touchpoints into your systems, such as promotion engine, warranty, trade-in, inventory management, and more.