Tablets

Minimum Requirements

1. RQmobile uses under 500MB. Storage space considers the operating system, RQmobile, and associated updates. If you plan on running additional applications, you may need additional storage space.

2. The iPad’s built-in camera can be used as an alternative to a stand-alone barcode scanner.

Our Tablet Picks

Barcode Scanners

Minimum Requirements

Our Barcode Scanner Picks

Cases

Contact us for more information.

Cash Drawers

Our Cash Drawer Picks

Cash Drawer Cables and Accessories

Payment Terminals

Please work directly with your processor to order your payment hardware. We currently support 2 options: 1. the Ingenico Desk 5000 and 2. the Ingenico Move 5000. The Desk 5000 is a countertop wired solution and the Move 5000 offers you a mobile solution within your store.

An iQmetrix payment expert will walk you through the options for connecting your terminals to complete RQmobile transactions.

Certified Payment Terminals

Please visit our dedicated Payment Hardware page for details..

Receipt Printers

Minimum Requirements

Some receipt types cannot be printed to receipt printers from RQmobile.

We recommend connecting your receipt printer with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, an AirPrint-enabled or Bluetooth receipt printer may be used as an alternative.

AirPrint requires a reliable Wi-Fi network. You may also be required to install the latest version of your printer’s firmware.

Our Multifunction Office Printer Picks

Our Receipt Printer Picks

3. May also be labeled as ​‘TSP100III’ with Ethernet port.

Accessories

4. Lightning cables are not included.

Network Requirements

Network-connected devices must be on the same network to interact. We recommend connecting your device with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, a Wi-Fi connection can be used as an alternative.

The Wi-Fi connection on the device at the location where it will be used must:

• Be persistent
• Remain connected to only the intended, stable store Wi-Fi connection
• Have an average signal strength of -65 dBm or higher
• Have an average of 10 Mbit/​s internet download speed
• Use the Wi-Fi 4 (802.11n) or newer standard

Ordering Notes

• Prices on this page are approximate and subject to change by the vendor.
• Timelines for hardware arrival may be 4-6 weeks from date of order, pending in-stock status.
• Payment for hardware will be made directly to the vendor (ex: CDW).
• Shipping costs are not included.

DOA, RMA, and Returns

• Most of our partners carry products that are commercial grade and thus carry a 3-year warranty.
• CDW’s DOA policy is 21 days from date of purchase and requires the original packaging in the event of a return. For this reason, we highly recommend checking your products upon arrival to ensure products operate as expected.
• Do not throw away the original packaging (boxes) until the products have been tested and the DOA window has passed. Your request for DOA will be denied if units are not returned with original packaging.
• For RMA requests, please contact the corresponding vendor rep (ex: CDW rep) if the product is within the first 21 days of purchase. If past 21 days, please contact the manufacturer directly for any RMA requests.

Contacts, Orders, and Installation Services

• CDW can provide these services.
• Contact our CDW Account Manager to receive a quote.

CDW Canada

Melissa Monaco

Corporate Account Manager | CDW Canada

800-5925 Airport Rd | Mississauga, ON L4V 1W1

Phone: 647.259.1034 | Toll Free: 866.685.0234

Fax: 647.258.9833

Email: Melissa.​Monaco@​CDW.​com