Computers

Minimum Requirements

1. Storage space considers the operating system, RQ, and associated updates. If you plan on running additional applications, you may need additional storage space.

2. If you will be using multiple displays to have separate employee- and customer-facing displays, you will need a PC with multiple video outputs.

Barcode Scanners

Minimum Requirements

Our Barcode Scanner Picks

Cash Drawers

3. Only if connected to an Epson TM-T88 series receipt printer.

4. USB 2.0 is required. USB 3.0 is not supported.

5. Requires MMF Cash Drawer Kwick Kable.

Cash Drawer Cables

Displays

Minimum Requirements

Fingerprint Readers

Our Fingerprint Reader Picks

Label Printers

Minimum Requirements

	Full-Size Desktop Printers	Dedicated Label Printers
Products	Avery Label Sizing Standard	2.25″ x .75″ (Width x Height)
Repair	N/A	2″ x 1″ (Width x Height)

Our Label Printer Picks

Labels

Payment Terminals

Certified Payment Terminals

Please visit our dedicated Payment Hardware page for details, pricing and order information.

Note: iQmetrix recommends purchasing all payment hardware through its approved hardware vendor- POSDATA. Ingenico Tetra devices purchased through an unapproved hardware vendor will be subject to a $75/​device activation fee. Contact your Client Manager or a Payment Specialist for more information.

Receipt Printers

Minimum Requirements

Our Receipt Printer Picks

Receipt Paper

Signature Capture Devices

Windows Tablets

Our Windows Tablet Picks

Network Requirements

Network-connected devices must be on the same network to interact. We recommend connecting your device with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, a Wi-Fi connection can be used as an alternative.

The Wi-Fi connection on the device at the location where it will be used must:

• Be persistent
• Remain connected to only the intended, stable store Wi-Fi connection
• Have an average signal strength of -65 dBm or higher
• Have an average of 10 Mbit/​s internet download speed
• Use the Wi-Fi 4 (802.11n) or newer standard
• Networks must support TLS 1.2 or higher. Any earlier versions will not be supported.

Supported Software

Microsoft Office

• Microsoft Office 2010 Professional Plus
• Microsoft Office 2010 Professional
• Microsoft Office 2010 Standard
• Microsoft Office 2013 Enterprise
• Microsoft Office 2013 Professional
• Microsoft Office 2013 Professional Plus
• Microsoft Office 2013 ProPlus
• Microsoft Office 2013 Small Business Premium
• Microsoft Office 2013 Standard
• Microsoft Office Professional Plus 2016
• Microsoft Office Standard 2016
• Microsoft Office 365 ProPlus

Operating Systems

• Windows 8.1
• Windows 10
• Windows 11

Ordering Notes

• Prices on this page are approximate and subject to change by the vendor.
• Timelines for hardware arrival may be 4-6 weeks from date of order, pending in-stock status.
• Payment for hardware will be made directly to the vendor (ex: CDW).
• Shipping costs are not included.

DOA, RMA, and Returns

• Most of our partners carry products that are commercial grade and thus carry a 3-year warranty.
• CDW’s DOA policy is 21 days from date of purchase and requires the original packaging in the event of a return. For this reason, we highly recommend checking your products upon arrival to ensure products operate as expected.
• Do not throw away the original packaging (boxes) until the products have been tested and the DOA window has passed. Your request for DOA will be denied if units are not returned with original packaging.
• For RMA requests, please contact the corresponding vendor rep (ex: CDW rep) if the product is within the first 21 days of purchase. If past 21 days, please contact the manufacturer directly for any RMA requests.

Contacts, Orders, and Installation Services

• CDW can provide these services.
• Contact our CDW Account Manager to receive a quote.

CDW Canada

Melissa Monaco

Corporate Account Manager | CDW Canada

800-5925 Airport Rd | Mississauga, ON L4V 1W1

Phone: 647.259.1034 | Toll Free: 866.685.0234

Fax: 647.258.9833

Email: Melissa.​Monaco@​CDW.​com