These last few weeks have been a complete whirlwind, leaving all of us in wireless retail thinking: “What do we do now?”
Before the novel coronavirus (COVID-19) upended all of us, you were probably only just starting to explore what your online presence could be.
Fast forward to today. COVID-19 has fundamentally changed the financial and economic landscape of wireless retail. As consumers shift from shopping in-store to online as a result of social distancing, it has become incredibly clear that a digital strategy is more important than ever.
"A lot of these new emerging trends are going to stick going forward - the reality is we're not just going to go back to how business was before." - Stacy Hamer
In part one of a two-part episode our partner, Statflo, chatted with our very own Stacy Hamer, VP of Client Experience, to get a definitive take on the current and future state of wireless retail. She explained how the crisis will forever change consumer behavior and provided some examples on how wireless retailers should adjust to remain relevant. Here's what you can expect:
- Embrace new technologies
- Lean on your peers
- Double-down on being a local business
- Have a plan to bring your employees back to work
Want to learn more about? tune in to learn more about the state of wireless retail and where it's headed.