Wireless Trends Posts

CES 2018: The Year the Lights Went Out

Another year of the tech conference has passed and it's true that CES got off to a bit of a rough start; Las Vegas had a record amount of rainfall on January 10, which made trekking to different show halls and meetings a bit treacherous.

While CES wasn’t without its fair share of controversies, from an all-male keynote speaker list to the loss of power at the Las Vegas Convention Center, there were a few significant technology trends that emerged from the show. Here are 3 of the top trends that emerged during CES 2018.

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A Year In Review: Channel, Community, and Collaboration

The following is a guest blog by Service & Repair industry expert, Michelle James.

Looking back, which I only do as a reflection of key learnings, in my mind’s eye, 2017 marks a “beginning.”  A time where the wireless repair industry began to notably move from an industry segment resembling the wild, wild west to an industry segment that more closely resembles organized maturity.  As with any emerging industry, there were a few bumps, challenges and moments of celebration.  I am proud to report that finally, I can see a change in the tides.  The sea is starting to rise in concert.  The industry is beginning to accept that device repair is not a temporary channel. It is a real consumer category. Most professionals in the reverse logistics space would agree it is not going away anytime soon.  The time to grow with it is now.

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Future Trends in Wireless Retail

Customers are humans and they want to have a relationship with other humans that they can rely on and trust. Successful brands, rather than bombarding us with ads and promotions, are shifting their mindsets along these lines showing their human faces and qualities.

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6 E-Commerce Trends That Will Take 2018 By Storm

This just in: the internet is not a fad.

The warnings were shouted loudly — that the world wide web wasn’t here to stay and online shopping addictions would disappear slowly, but surely. Well, the naysayers were no Nostradamus and consumers didn’t get the memo since 79% of Americans make purchases online. With the new year right around the corner, what can we expect in 2018 from the bigger and stronger e-commerce?

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Why Digital Signage Should Be in Your 2018 Merchandising Budget

Considering retail stores are becoming increasingly high-tech, incorporating digital signage into a brand's visual merchandising mix feels like a natural evolution. But digital signage isn’t just a different way to advertise in stores—it’s a better way to advertise. The right digital signage strategy delivers a healthy return on investment (ROI) by cutting long-term costs and maximizing sales opportunities. Here's how:

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A CES Map for Wireless Retailers

From January 9 - 12­, 2018, the CES consumer electronics conference will heat up the otherwise cool Las Vegas sands. As expected, CES brings with it a plethora of content packed sessions and great keynote speakers. To help you take full advantage of the full event agenda, I’ve put together my top attractions for a wireless retailer, leaving you some space to fill out your schedule as you see fit.

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10 Wireless Retail Experts you Need to Follow

It’s almost impossible to keep up with the ever-changing wireless retail environment. New trends are popping up every day and, with that, comes new buzzwords and terminology you must understand to succeed as a retailer.  We have written articles like this before and this time we wanted to shift the focus and highlight some of the key players in wireless.

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6 Tips to Support Sales Associates When Introducing New Technologies

Today’s customers have high expectations of digitally enabled sales associates. According to a Forrester Report, when shopping in store:

  • 60% of customers expect mobile equipped sales associates to be able to look up product information.
  • 58% of customers expect mobile equipped sales associates to be able to check additional store inventory.
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Is RFID Really the Future of Retail?

There has been a lot of buzz recently about radio-frequency identification (RFID) technologies and their potential to drastically change the retail industry. For those of you who need a quick refresher, RFID uses electromagnetic fields to automate the tracking of merchandise. These technologies give retailers the ability to track items through every point of the supply chain—from the warehouse right to the store shelves.

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5 Reasons to walk over from the Wireless Repair Expo to MWCA

With Mobile World Congress Americas (MWCA) and the Wireless Repair Expo quickly approaching, it’s time to start putting together a game plan on how best to go about tackling the two shows and the massive show floor.

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Why Prepaid Dealers Need to Offer Device Repair Services

The Prepaid Expo this past week offered valuable sessions for any dealers in the prepaid sector or those looking to enter it. Discussions ranged from how to prevent fraud and money laundering, to looking at alternate revenue streams, to an overview of the prepaid landscape.

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An Interview on the Future of Wireless Repair: Where the Industry’s at and Where it’s Going

If you’ve attended any wireless repair events, you’re likely (or should be) familiar with Michelle James. Michelle is the producer behind Wireless Repair Events and most notably the Wireless Repair EXPO and is dedicated to building the repair community alongside strengthening the standards within the industry.

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3 Things to Help You Get Ready for Mobile World Congress Americas

With an estimated 30,000 people attending the debut of Mobile World Congress Americas (MWCA), it’s sure to become one of the premier events of the wireless industry. 

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