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Brand and OEM Retail Software Solutions

Provide a Unified Customer Experience Across Channels & Operators

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Brand and OEM Retail Software Solutions by iQmetrix
omnichannel

Retail is complicated. Telecom retail is especially complicated.

Original equipment manufacturers (OEMs) and brands that are adjacent to the telecom industry have an incredible opportunity for growth. From the overarching retail strategy to the in-store customer experience, these businesses can capture even greater success, if they’re able to navigate the complexity of telecom at large.

A unified, cross-channel experience begins with an intelligent retail management system that streamlines complexity and connects systems across all OEM & brand touchpoints.

Top 3 OEM & Brand Retail Challenges

Removing Customer Pain Points

The customer is integral to the success of a retailer and their experience needs to be a smooth one. Multi-carrier integrations connect physical and virtual channels to remove barriers that create a great retail environment.

Creating Touchpoint Consistencies

Multiple channels, touchpoints, and operators may elevate the retail experience, but it shouldn’t add unnecessary complexity or friction. Consistent touchpoints are possible with connected, accessible systems.

Gaining Visibility into Channels & Operators

Seeing clearly into the processes of channels and operators allows OEMs and brands to own the interaction to ensure a positive experience at every touchpoint—from inventory levels, sales numbers, attachment rates, and more.

iQmetrix showed they are the best provider and are at the forefront of developing new innovations.
Dennis Ferguson
Owner, Zagg

iQmetrix Intelligent Retail Management Software

If you had the right systems to make sense of all the complexities in telecom retail, what would you be free to focus on?

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iQmetrix Retail Management Solutions for OEMs & Brands

POS for Telecom

POS

Improve transaction times and in-store experiences with intuitive solutions including POS, mobile POS, carrier integrations, contactless payments and more.

Retail Management for Telecom

Retail Management

Boost operational efficiency with strong back-of-house solutions that manages multi-channel inventory, data & analytics, commissions, reconciliations, and more.

Omnichannel Solutions for Telecom

Omnichannel

Connect in-store experiences to digital retail channels with unified solutions like fulfillment, curbside pickup, queuing, e-commerce, and buy online pickup in-store.

Payment Solutions for Telecom

Payments

Connect to powerful payments solutions with seamless integration. Faster checkouts, automated reconciliation, touchless transactions, and transparent reporting.

Carrier Bridge Solutions for Telecom

Brand Channel Management

Instantly launch updates and align products, pricing, and promotional offers across all branded touchpoints from corporate retail to authorized retail to online channels. 

Peace of Mind for You and Your Customers with Infrastructure, Security, and Compliance

iQmetrix products are fully hosted software as a service (SaaS) built on micro-services. We have greater than 99% uptime across our entire platform.

We are PCI-DSS and SSAE18 SOC 1 Type 2 compliant and certified.

All data and backups are encrypted during data transmission and stored in secure hosting facilities or in cloud services with zero breaches to our systems.

Integrate Your Systems to Provide a Seamless Experience

Grid-Carrier-Integration-v2

Multi-Carrier Integrations

Carrier integrations are simplified with a direct connection to the e-commerce site or POS. Devices are activated quickly with no friction caused by multi-carrier complexity or unnecessary dual entry.

Partner Integrations

Partner Integrations

A vast partner ecosystem provides integrations like CRM, trade-in, warranty, financing, and more. These help operators manage day-to-day while driving revenue growth. Ready-to-use connections elevate retailers to provide more to their customers.

Carriers-Integrations-Platform-v5

Integrations Platform

Efficiency is created when you integrate systems. Connections reduce redundancies, increase communication, and work better for your business—together. Enterprise services are available for large-scale changes for large-scale businesses.

Ready to deliver a unified customer experience?

Deployment Options & Customizations

Using our intelligent retail solutions and telecom retail expertise, our client experience team is dedicated to setting you up for success.

Our software-as-a-service solutions are available out of the box with regular update and release processes along with user acceptance testing protocols. Our teams work with you to provide the foundation of your database, coach you through any customizations, and provide regular training, account management, and support.

While we have ready-to-go integrations and APIs available, we also offer custom development and integrations. Our teams work with you to do a discovery of your needs, provide a statement of work, project plan, and implementation process.

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Carriers Deployment

Ready to deliver a unified customer experience?

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