WIRELINE, BROADBAND, CABLE & MSO RETAIL Software Solutions

Implement Your Retail Growth Plan

Like your fellow wireline, broadband, cable, and multi-system operator (MSO) brands, seeking new opportunities for generating revenue and creating a great experience for your customers is a challenge if you lack comprehensive and customizable retail software solutions.

iQmetrix provides the software, integrations platform, and expertise necessary to bring your business lines together so you confidently implement your retail growth plan.

 

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Telecom retail is fiercely competitive

As competition in the telecom industry heats up, introducing and growing wireless sales will be imperative to a winning strategy.

Retail software solutions that are built for wireless can also accommodate your traditional business lines, as well as integrate to your existing systems and adapt to the coming of 5G—making the convergence of wireline, cable, and wireless much more seamless.

 

The retail experience needs modernizing

Customers are often faced with a frustrating, broken customer experience as they move back and forth from online to in-store.

Unify and modernize your customer experience with omnichannel and mobile technologies, such as mobile POS. By integrating your online, in-store, and inventory management systems you can meet and exceed your customers’ needs.

 

Outdated software solutions are an achilles heel

Integrating multiple systems and replacing in-house systems can be a daunting task. Multiple systems that don’t work together will put you at a disadvantage with your competitors and limit your ability to successfully grow.

Flexible software solution built on an integrations platform and supported by a team of experts can untangle the web of your current systems and set up with the ability for long-term scale.

iQmetrix Software Solutions

If you had the right systems to make sense of all the complexities in wireless retail,
what would you be free to focus on? ​

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Optimize Operational Efficiencies with Core Capabilities

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Sales & Cash Management

 Easily process sales through desktop or mobile POS with discounting, promotion, and tax options along with cash management options such as cashing in and out, performing cash skims, and cash audits. All backed by detailed security levels and reporting.

Inventory Management & Supply Chain

A full inventory management system with centrally managed balancing, optimization, and integrated processes to optimize stock levels across all retail channels.

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Employee Management

Easily onboard, edit, and offboard employees centrally as well as provide security levels, track employee commissions, scheduling, and more. Integrate to other employee systems and enable third party authentication to streamline employee logins.

Reporting, Data & Analytics

When you’ve got data on your side, making better business decisions is easy. From reporting, dashboards and business intelligence to reporting and data integrations, you can have your data your way.

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Integrate Your Systems to Provide Seamless Experiences

Integrated SolutionsCore Service Integrations

While iQmetrix provides core capabilities, we also understand you may have other solutions that better meet your unique needs. Items such as customer data, phone activations, billing, pricing, inventory ERPs, etc. can all be integrated from your services to our solutions.

Integrated Solutions-1Partner Integrations

Paired with iQmetrix’s industry-leading intelligent retail solutions, we’ve ramped up even more functionality with a vast partner ecosystem that provides integrations to help streamline your business operations and drive revenue growth. Our ecosystem connects you to existing systems with our best-of-breed partners, and ready-to-use integrations.

2020-omnichannel-2-01Omnichannel & Supply Integrations

iQmetrix enables a level of retail software beyond just transactional and enables online to in-store integrations as well as inventory and supply chain integrations that ensure your customers can purchase products consistently whenever and wherever they want.

Omnichannel-APIsCustom Integrations

iQmetrix has a dedicated Enterprise Retail Services team that can build custom integrations for any area of your ecosystem in ways that a third-party doesn’t have access to including custom endpoints, data delivery, and more.

Let's talk and see what we can do to help you!

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Peace of Mind for You and Your Customers with Infrastructure, Security, and Compliance

iQmetrix products are fully hosted software as a service built on micro-services. We have greater than 99% uptime across our entire platform.

We are PCI-DSS and SSAE18 SOC 1 Type 2 compliant and certified.

All data and backups are encrypted during data transmission and stored in secure hosting facilities or in cloud services with zero breaches to our systems.

iQmetrix Products

Deliver customer experiences that are world class while your competition settles.

Home-Page-RQ-BannerRQ POS + Retail Management

At the core of your retail needs is a strong point-of-sale and retail management system. Whether the function is done directly in our software or integrating to other systemsRQ is the main piece of the puzzle.

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A mobile-first approach is a customer-first approach. Increase revenue and exceed customer expectations by taking your POS and your store mobile with our award-winning mobile POS software.

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Connect to powerful payments with seamless integration. Enjoy faster checkouts, automated reconciliation, and transparent reporting with smooth payment integration.

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Bill Payments

 The complexity of sending money from one place to another can be a headache. iQmetrix makes bank transfers easy by ensuring funds are sent to the right party in a timely manner, without multiple parties involved.

eCommerce-Product-GridE-Commerce 

An e-commerce strategy is crucial to today’s retail experience. iQmetrix can build custom websites with wireless in mind or integrate to your existing solution to ensure a seamless customer experience across channels.

Integrations-Hero-v4Integrations Platform

There is no one-size fits all solutions for every business. While we have a number of out-of-the-box integrations available for you via APIs and connectors, our team can also work with you to create the solution you need for a seamless experience.

Deployment Options & Customizations

Using our intelligent retail solutions and telecom retail expertise, our client experience team is dedicated to setting you up for success.

Our software as a service solutions are available out of the box with a regular update and release processes along with user acceptance testing protocols. Our teams work with you to provide the foundation of your database, coach you through any customizations, and provide regular training, account management, and support.

While we have ready-to-go integrations and APIs available, we also offer custom development and integrations. Our teams work with you to do a discovery of your needs, provide a statement of work, project plan, and implementation process.

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Implementation References

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4 main areas Cellular Sales improved by moving on from their homegrown solution.

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3 Ways Bluegrass Cellular leveraged intelligent retail solutions for growth

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Ready to grow in wireless?