Carrier Retail Software Solutions

Unify Your Customer Experience Across All Your Channels

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Your customer is at the center of everything you do.

Whether your customer is visiting a corporate or authorized retailer owned store, shopping online, or anywhere else, if the seemingly small things like pricing, promotions, and inventory availability don’t add up, the larger experience you want to deliver will fall short.

Creating a unified customer experience starts with intelligent retail management software that connects your systems across all your brand’s touchpoints.

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customer-experience

Top 3 Telecom Retail Challenges

Inconsistent brand experience frustrates customers

Consumer expectations are rising. Your brand is what sets you apart from the competition. Having retail management system that can integrate with your current solutions to deliver brand control and consistency for pricing, promotions, inventory, and more ensures that the experience is the one you want to deliver.

Lack of inventory visibility hampers omnichannel goals

Sophisticated inventory management is the heart of a successful retail strategy. Tools that give you full inventory visibility and control down to the store level allow for omnichannel fulfillment options such as buy online pickup in-store (BOPIS), reserve online pickup in-store (ROPIS), drop ship, or return anywhere.

Authorized retail channel adds complexity

Balancing a consistent brand experience with giving your agents freedom to run their business can be challenging. When you have the right integrations to allow for autonomy without sacrificing your brand goals, you eliminate maintaining multiple disconnected systems and gain the strategic advantage of a healthy authorized retail channel.

iQmetrix Intelligent Retail Management Software

With the power of intelligent retail management at the core of the operational efficiency and consistency of your brand, where could you take your business next?

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Integrate Your Systems to Provide Seamless Experiences

Omnichannel Retail
Omnichannel & Supply Integrations

iQmetrix enables online to in-store, inventory, Buy Online Pickup In-Store (BOPIS), and supply chain integrations that ensure your customers can purchase products consistently, whenever and wherever they want.

Partner Integrations
Partner Integrations

Paired with iQmetrix’s industry-leading intelligent retail software, we’ve ramped up even more functionality with a vast partner ecosystem that provides ready-to-use integrations to help streamline your business operations and drive revenue growth.

Enterprise Services
Enterprise Services

iQmetrix’s dedicated Enterprise Services team can build custom integrations for any area of your ecosystem in ways that a third-party doesn’t have access to, including custom endpoints, data delivery, and more.

Optimize Operational Efficiencies with Core Capabilities

Inventory Management & Supply Chain

Optimize stock levels across all retail channels with a full inventory management system, featuring centrally managed balancing, optimization, and integrated processes.

Employee Management

Effortlessly and centrally onboard, edit, and offboard employees as well as provide security levels, track employee commissions, scheduling, and more. Integrate to other employee systems and enable third-party authentication to streamline employee logins.

Carrier Employee Management

Carrier Reporting

Reporting, Data, & Analytics

Confidently make better business decisions with real-time data at your fingertips. From reporting, dashboards, and business intelligence to reporting and data integrations that go down to the store rep level, you can customize your data to match your business needs in a way that’s streamlined, visual, and actionable.

Sales & Cash Management

Easily process sales through desktop or mobile POS with discounting, promotion, and tax options along with cash management functions such as cashing in and out, performing cash skims, and cash audits. All backed by detailed security levels and reporting.

Carrier Sales & Cash Management

Peace of Mind for You and Your Customers with Infrastructure, Security, and Compliance

iQmetrix products are fully hosted software as a service (SaaS) built on micro-services. We have greater than 99% uptime across our entire platform.

We are PCI-DSS and SSAE18 SOC 1 Type 2 compliant and certified.

All data and backups are encrypted during data transmission and stored in secure hosting facilities or in cloud services with zero breaches to our systems.

iQmetrix Products

Deliver customer experiences that are world class while your competition settles.
Carrier Platform

Carrier Platform

Integrate your POS and iQmetrix’s retail management software, RQ. Reduce transaction time, create a consistent in-store experience, and increases efficiency for sales associates in all retail locations, be it corporate-owned or authorized retail.

BOPIS

Buy Online Pickup In-Store

Let your customers pick up their online orders at any of your stores, including authorized retailer locations. Get full inventory visibility and connect to your corporate site so your customers can see what’s available and either purchase or reserve online for pickup in-store.

RQ Retail ManagementPOS + Retail Management

At the core of your retail needs is a strong retail management system and point of sale. Whether you use iQmetrix’s full end-to-end capabilities or integrate to other systemsRQ will serve as the central component to managing your retail operations. 

iQmetrix Mobile POSRQmobile 

A mobile-first approach is a customer-first approach. Increase revenue and exceed customer expectations by taking your POS and your store mobile with our award-winning mobile POS software.

iQmetrix PaymentsPayments

Connect to powerful payments with seamless integration. Enjoy faster checkouts, automated reconciliation, and transparent reporting with smooth payment integration.

Bill PaymentsBill Payments

The complexity of sending money from one place to another can be a headache. iQmetrix makes bank transfers easy by ensuring funds are sent to the right party in a timely manner, without multiple parties involved.

iQmetrix eCommerceeCommerce 

An eCommerce strategy is crucial to today’s retail experience. iQmetrix can build custom websites or integrate to your existing solution to ensure a seamless customer experience across channels.

Carrier Integration PlatformIntegrations Platform

Efficiency is created when you integrate systems to work better together. There is no one-size fits all solutions for every business. While we have a number of out-of-the-box integrations available for you via APIs and connectors, our team can also work with you to create the solution you need for a seamless experience.

Deployment Options & Customizations

Using our intelligent retail solutions and telecom retail expertise, our client experience team is dedicated to setting you up for success.

Our software-as-a-service solutions are available out of the box with regular update and release processes along with user acceptance testing protocols. Our teams work with you to provide the foundation of your database, coach you through any customizations, and provide regular training, account management, and support.

While we have ready-to-go integrations and APIs available, we also offer custom development and integrations. Our teams work with you to do a discovery of your needs, provide a statement of work, project plan, and implementation process.

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Carriers Deployment

Deliver a Unified Customer Experience

Ready to deliver a unified customer experience?