- Business Types
- Business Types
Creating a great experience for customers, while integrating your processes and systems into that of your primary retailer, is complex. Add on the unique challenges of the telecom industry while working with multiple carriers, and operating store-within-a-store model in telecom retail can seem like a headache within a headache.
iQmetrix provides the software, integrations platform, and expertise necessary to help you navigate these unique challenges. Let's create a simpler experience for you, your teams, your customers, and the brand you operate within.
Processing transactions, managing inventory, configuring pricing, managing carrier relationships, tracking taxes, and sharing data are just some of the important flows you depend on. Leverage iQmetrix's industry expertise that specializes in solving these complex flows while maintaining security and compliance.
Working with multiple carriers can be challenging. From managing different rate plans to reconciling carrier commissions, iQmetrix helps streamline work with out-of-the-box software complete with carrier integrations. Easily access up-to-date rate plans from all carriers and automatically reconcile commission reports to ensure you aren’t leaving any money on the table.
Evaluating software and going through procurement can be a long and tedious process for any retailer, but it can be especially challenging when working within a big-box brand. By choosing a solution with a full integration platform from a partner that’s forward thinking, you can future-proof your technology. Avoid unnecessary software updates and adapt quickly to ensure long-term success with iQmetrix.
Easily process sales through desktop or mobile POS with discounting, promotion, and tax options. You will also simplify cash management functions such as cashing in and out, performing cash skims, and cash audits. All this is backed by detailed security levels and reporting.
Optimize stock levels across all retail channels with a full inventory management system, featuring centrally managed balancing, optimization, and integrated processes.
Effortlessly and centrally onboard, edit, and offboard employees while providing security levels, tracking employee commissions, scheduling, and more. Integrate with other employee systems and enable third-party authentication to streamline employee logins.
Confidently make better decisions with real-time data at your fingertips. From dashboards and business intelligence to reporting integrations down to the store-rep level, you can customize your data to match your business needs in a way that’s streamlined, visual, and actionable.
While iQmetrix provides core capabilities, we also understand you may have other solutions that also meet your unique needs. Customer data, phone activations, billing, pricing, inventory ERPs, and more can all be integrated from your services to our solutions.
Paired with iQmetrix’s industry-leading intelligent retail solutions, we’ve ramped up functionality with a vast partner ecosystem. These integrations help streamline operations and drive revenue growth. This ecosystem connects you with first-class partners and ready-to-use integrations.
iQmetrix enables online to in-store, inventory, Buy Online Pickup In-Store (BOPIS), and supply chain integrations that ensure your customers can purchase products consistently, whenever and wherever they want.
The dedicated Enterprise Services team at iQmetrix can build custom integrations for any area of your ecosystem in ways that a third-party doesn’t have access to. This includes custom endpoints, data delivery, and more.
iQmetrix products are fully hosted software as a service (SaaS) built on micro-services. We have greater than 99% uptime across our entire platform.
All data and backups are encrypted during data transmission and stored in secure hosting facilities or in cloud services with zero breaches to our systems.
At the core of your business is a strong retail management system and point of sale. Whether you use iQmetrix’s full end-to-end capabilities or integrate to other systems, RQ will serve as the central component to managing your retail operations.
A mobile-first approach is a customer-first approach. Increase revenue and exceed customer expectations by taking going mobile. Access POS and store functions with our award-winning mobile POS software.
Connect to powerful payments with seamless integration. With iQmetrix Payments, you'll enjoy faster checkouts, transparent reporting, and automated reconciliation with smooth payment integration.
Send items from a vendor or fulfillment location to your customer’s door with Dropship. Allow customers to browse virtual items through the Endless Aisle touchscreen. Together, these products allow you to close the sale and keep your customer happy no matter what's in stock.
An online strategy is crucial to staying competitive today’s retail landscape. iQmetrix can build custom websites with wireless in mind or integrate to your existing solution to ensure a seamless brand and customer experience across channels.
Efficiency is created when systems to work together. There is no one-size fits all solution for every business. So, in addition to our out-of-the-box integrations, our team can also work with you to create the solution you need for a seamless experience.
The iQmetrix Client Experience team is dedicated to setting your business up for success.
Our software-as-a-service solutions are available out of the box with regular update and release processes, and user-acceptance testing protocols. We provide the foundation of your database, coach you through customizations, and assist with regular training, account management, and support.
Ready-to-go integrations and APIs are available, as well as custom development. Our teams work do a discovery with you, provide a statement of work, project plan, and develop an implementation process.