Get full visibility of the statuses of all service requests, assigned owners, scheduled appointments in one simple dashboard. All team members can have access to this view and manage customer expectations from anywhere.
Powered by Statflo, our online booking system allows your customers to schedule repair appointments through your e-commerce platform. With direct integration into RQ, all information instantly transfers from the website into the POS, ensuring your staff know when to expect a customer and the service they will be performing.
Our extensive dashboard and reporting functions allow you to see how your business is performing. With over 200 reporting options, have easy insight into details like parts used, parts on back-order, or repair history.
Track inventory parts, stock balance, aged inventory tools, and forecasting to improve profitability.
Customizable repair requests mean you can set up the repair flow to meet your unique business needs. You can create custom fields for requests—including custom checklists and drop-down lists—for an easy work process that eliminates errors.
Track from Start to Finish
Take control of repair tracking with features to record and manage each service request. Track the start date, date completed, hours worked, and dispatch work orders to your service staff.