RQ is so much more than a POS.

RQ is the powerhouse software that enables your store's success and helps you reach your full growth potential. This intuitive platform is built for a multi-store retailer who is looking to streamline processes and set their employees up to delight customers with quick and pain-free fixes.

RQ-Repair-Hero
Repair Industry Benefit Points
Faster Fixes, Happier Customers

Streamlined and efficient. That’s what you need your repair service to be. Experience freedom with RQ's custom field creation for repair requests. Including custom checklists and drop-down lists, this software will help you improve and simplify your sales flow. 

Take Control

Record and manage all aspects of each service request by tracking start date, date completed, and hours worked. Dispatch work orders to your service staff, record parts ordered and shipped, and convert to a sale when completed. With RQ, the power is in your hands.

Know More, Grow More

Give yourself the gift of insight with our extensive dashboard and reporting functionality. Not only does this allow you to see how your business is performing, it gives you easy access to view current repair requests or report on important details like parts used, parts on back order, or repair history.

More than 20,000 independent retail stores
across North America use RQ to power their business.

RQ-Features-Repair

RQ Repair Dashboard

Repair Dashboard

Everything you need to streamline repair functions for technicians and sales staff, all in one place. See the status of current repairs and who is assigned to them, open purchase orders, and scheduled appointments without opening multiple screens. Easily jump to other areas of the software or start a brand-new repair at the click of a button.

RQ Repair Integration

Let Your Customers Book Online

Powered by Statflo, our online booking system allows your customers to book repair appointments through your e-commerce platform. With a direct integration into RQ, all information flows from the website into the POS automatically, ensuring your staff know when to expect a customer and the service they will be performing. 

"In the repair world, RQ is the most robust system you can get."

Joseph Howeth, RepairALL

Other Solutions for Repair Dealers

Endless Aisle for Repair Shops

Endless Aisle + Dropship

Expand Your Selling Opportunity

There's no better time to talk to a customer about protecting their mobile device than when they’ve just had to fix it. Don’t let a lack of peg space for accessories hold you back! Allow your customers to browse and buy a wide variety of virtual merchandise by optimizing your space with our Endless Aisle and Dropship.

Make more money by easily selling items—like screen protectors and cases—to be drop shipped directly to the customer. Bonus: interactive screens give customers’ idle hands something to browse while they wait.

Are you ready to offer more?

Complete the form below to see how iQmetrix can redefine your in-store experience.

 
 
 
 
 
 
 
 
 
 
 
 
 
 

We’re Here to Help!

At iQmetrix, we have many experienced teams of experts, dedicated to your success. They’re goal is to help you through the launch process, after you’re up and running with RQ, and as your business grows.

Ready to grow your repair business?