Telecom Authorized Retail Management Software Solutions

Every Agent Needs a Secret Weapon

Whether you go by dealer, agent, or authorized retailer, the challenges you’re up against are the same. Your customers are evolving, which means you need to as well.

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The Operational Efficiency You Need

iQmetrix provides out-of-the-box retail management software, omnichannel capabilities, and an integrations platform designed to increase in-store efficiency. Built for both enterprise retailers with plans to scale and a small businesses looking to protect and grow profit, we can help you enhance the customer experience, boost your bottom line, and advance your business.

Top 3 Challenges for Authorized Retailers

Seeking out efficiencies to maximize profit is a full-time job

Ever wish there were two of you? When you leverage intelligent software, you have time to focus on the big picture. Solutions like these take the guesswork out of telecom retail success by effectively managing inventory, improving sales processes, and strengthening financial controls.

Sales associates aren’t able to focus on the customer

Customer expectations are on the rise, and competing on price in the telecom game is a race to the bottom. Real competitive advantage lies with the experience your store can offer. Retail management software with mobile, omnichannel capabilities let staff serve customers the way they want, need, and expect.

The need to integrate multiple systems seems impossible

Navigating multiple separate systems to find the right data can be time consuming, if not impossible. Thankfully, modern integrations remove this barrier and untangle the web of current systems. Integrate with your carrier for activations and reconciliation, and connect with new systems as they arise.

iQmetrix Software Solutions

If you had the right systems to make sense of all the complexities in telecom, what would you be free to focus on?

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Optimize Operational Efficiencies with Core Capabilities

Not Just a POS
Easy and intuitive POS and retail management streamlines transactions

RQ is made for telecom. The point-of-sale system's Activation Wizard and Carrier Integration powers fast, error-free activations while functionality like product recommendations and visible tracking for your staff make RQ both intuitive and user-friendly.

Streamlined carrier integrations and reconciliation

Connecting your system to your carrier’s is critical, and iQmetrix makes integration a breeze. Prevent errors on the front-end with our carrier activation integration, easily manage rate plans and pricing changes, and reconcile back to the carrier with auto-reconciliation functionality.

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Advanced inventory and supply chain management increases operational efficiency

Get real-time inventory visibility, store-to-store transfers, and the ability to set automatic minimums and maximums, based on customer buying habits. Fully integrated with vendors means zero-lag purchase orders, replenishment, and fulfillment processes.

Upgraded reporting, data, and analytics powers your decision making

The Reporting Module has hundreds of reports to choose from that provide sales and profits clarity. Reports are easily accessible and can be scheduled and sent to all stakeholders so that they can understand trends, insights, and their metrics, whether they're in-office or out.

Flexible Options
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Bridge online to in-store with eCommerce

Today's customer expects an omnichannel experience; one that involves Buy Online, Ship to home; Buy Online, Pickup or Reserve In-Store; appointment scheduling, virtual queues without a physical line, and the ability to pay anywhere. If you want to provide an elevated omnichannel experience, iQmetrix has you covered. 

Integrations

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Core Service Integrations

We also understand you may have other solutions that satisfy some of your retail needs. iQmetrix's core functions integrate to your existing systems so your store has it all. 

Partner Integrations
Partner Integrations

Our vast partner ecosystem helps streamline your operations and drive revenue growth. Connect existing systems with our best-of-breed partners and ready-to-use integrations.

Omnichannel Retail
Omnichannel & Supply Integrations

We go beyond the transactional. By enabling online to in-store unified and omnichannel integrations, your customers can purchase products whenever and wherever they want. 

Enterprise Services
Custom Integrations

iQmetrix has a dedicated Enterprise Retail Services team that can build custom integrations for any area of your ecosystem, that a third-party can't match, including custom endpoints, data delivery, and more.

Are you ready to offer more?

Complete the form below to see how iQmetrix can redefine your in-store experience.

Peace of Mind for You and Your Customers with Infrastructure, Security, and Compliance

iQmetrix products are fully hosted software as a service (SaaS) built on micro-services. We have greater than 99% uptime across our entire platform.

We are PCI-DSS and SSAE18 SOC 1 Type 2 compliant and certified.

All data and backups are encrypted during data transmission and stored in secure hosting facilities or in cloud services with zero breaches to our systems.

iQmetrix Products

Deliver customer experiences that are world class while your competition settles.

RQ Retail ManagementPOS + Retail Management

Whether you use iQmetrix’s full end-to-end capabilities or integrate to other systemsRQ will serve as the central component to managing your retail operations. 

iQmetrix Mobile POSRQmobile 

Mobile-first means customer-first. Increase revenue and exceed customer expectations by taking your store mobile with our award-winning mobile POS software.

iQmetrix PaymentsPayments

Connect powerful payments with seamless integration. Enjoy faster checkouts, automated reconciliation, and transparent reporting with iQmetrix's smooth platform.

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Dropship & Endless Aisle

Leverage the power of Dropship's fulfilment service and Endless Aisle's touchscreens so customers can shop for the item they want whether it's in-stock or not. 

iQmetrix eCommerceeCommerce 

A digital strategy is crucial to telecom success. Build your perfect custom website or integrate to your existing platform to unify experiences across channels.

Carrier Integration PlatformIntegrations Platform

There is no one-size fits all solution. So, we created out-of-the-box integrations with custom APIs but can also work with you to create the solution you need. 

Deployment Options & Customizations

Using our intelligent retail solutions and telecom retail expertise, our client experience team is dedicated to setting you up for success.

Our software-as-a-service solutions are available out of the box with regular update and release processes along with user acceptance testing protocols. Our teams work with you to provide the foundation of your database, coach you through any customizations, and provide regular training, account management, and support.

While we have ready-to-go integrations and APIs available, we also offer custom development and integrations. Our teams work with you to do a discovery of your needs, provide a statement of work, project plan, and implementation process.

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Carriers Deployment

Implementation References

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The game changer that empowered Reliance Wireless to see success.

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3 Ways Bluegrass Cellular leveraged intelligent retail solutions for growth

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We attribute a large part of our most successful day in the history of our company to RQ and how fast our staff could process sales.
JT Thome
COO, Cellular Sales
 

Ready to focus on your business, not the tech that runs it?

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