New Workforce Management
Smart Access enhances workforce performance on the retail store floor with complete frontline performance analytics, mobile skill-building, and feedback tools. It is the only workforce platform connected to operations outcomes. With the platform, customers commonly increase workforce retention by 52%, speed to proficiency by 64%, and performance by 4%.
About Smart Access
Smart Access’ frontline performance management platform equips wireless retailers to improve store performance including meeting sales targets and delivering consistent quality service.
Smart Access delivers complete performance analytics that gives real-time visibility into frontline operational and skill gaps to help wireless retail leaders understand where to focus to improve.
The technology runs on workers’ mobile devices to deliver personalized self-serve how-to guidance that keeps associates on the store floor assisting customers.
iQmetrix clients can leverage the Smart Access platform to gain more productivity from their wireless retail workforce. Gain more sales per shift and higher customer satisfaction with rapid distribution of new product knowledge and updates.