---
title: Phobio
date: 2022-03-23T16:56:00-07:00
author: korcontrol
canonical_url: "https://www.iqmetrix.com/partners/phobio"
section: Partners
---
Trade-In

The world’s most trustworthy mobile and electronic device trade-in partner, Phobio trade-in programs consistently drive industry-leading attach rates and satisfaction scores, increasing customer retention. Through competitive pricing, thoughtful design, exceptional customer support and unparalleled transparency, Phobio trade-in programs elevate the customer experience and boost your bottom line.

 

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    ##  About Phobio 

 Designed with the customer experience at the forefront, Phobio will help you reduce costs, drive profitability and streamline omnichannel transactions — both for your retail sales reps and your customers. Phobio improves trade-in attachment rates and drives business results:

- Competitive device pricing accelerates ROI
- Simple experience and exceptional customer support increase Customer Satisfaction NPS scores
- Flexible promotion management and reconciliation helps to drive trade-in volumes
- Guaranteed trade payment removes the fear of adjustments and increases sales rep confidence
- Robust reporting drives accountability

  
Phobio trade-in programs elevate the customer experience and boost your bottom line.

    

  

  ##  Phobio Solutions 

  - Trade-In
 
 The most versatile trade-in platform in the industry, Phobio enables the buyback and recapture of smartphones, tablets, computers, accessories, or any other pre-owned technology in exchange for payment and/​or recycling. Far more than a trade-in service, our platform gives customers the ability to elevate the trade-in experience end-to-end.

  

 

  

  

  ##  Testimonials 

   > Phobio has been an amazing partner in continually improving the value and impact of our trade-in program and turned our old mediocre program into one of our most powerful revenue generating sales tools. I would highly recommend Phobio’s trade-in program to anyone looking to increase revenues and satisfy their customers.

 Barry Nothstine 

Vice President - Sales and Marketing, Bluegrass Cellular 

   

 

 

  > I am very pleased with Phobio’s fast response and the actual process of Apple trade-ins. We are pleased with our trade-in value for the iPad Mini 2​’s and look forward to working with Phobio for our future Apple trade-in needs.

 Jenna Waldon 

Metro Aviation, Inc. 

   

 

 

  > We look at SafeTrade as being the first domino that tips many others. Using SafeTrade to increase the customer’s budget has been a consistent strategy for increasing customer satisfaction while increasing profitability.

 Ryan McGinnis 

WirelessWorld 

   

 

 

 

  

 

 

  

  ##  Related Resources 

  [Video

##### Phobio: An Overview

 ](https://vimeo.com/317074978) [Video

##### Phobio: The Trade-In Process

 ](https://vimeo.com/317075210) [Video

##### Phobio: Robust Reporting

 ](https://vimeo.com/317075453)