From the heart of the American prairies, a new wireless retail experience emerged. From its humble wireless beginnings, The Digital Store quickly became a one-stop shop for customers in every step of their purchase journey — and all by adding repair.
Director of Operations, Joseph Reinke, saw a gap in the industry where shoppers were hung out to dry when a small imperfection or break prevented them from upgrading their device. Seeing the immediate complimentary service repair could provide a wireless retailer, he used his 15+ years of industry expertise in both wireless and repair to implement repair processes that would create a holistic retail experience for the consumer.
Discover how The Digital Store harnessed repair to create the complete package for wireless consumers.