--- title: RQmobile Hardware US date: 2022-05-10T12:16:00-07:00 author: Cole Ecklund canonical_url: "https://www.iqmetrix.com/hardware/us/rqmobile" section: Pages --- [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Tablets ](#tablets) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Barcode Scanners ](#barcode-scanners) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Cases ](#cases) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Cash Drawers ](#cash-drawers) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Payment Terminals ](#payment-terminals) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Receipt Printers ](#receipt-printers) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Accessories ](#accessories) ## **Tablets** ### Minimum Requirements OS VersioniPadOS 14Processor1.5GHz Dual-CoreRAM2GBStorage32GB1CameraOptional2Internet ConnectionYesPeripheral ConnectionBluetooth1\. RQmobile uses under 500MB. Storage space considers the operating system, RQmobile, and associated updates. If you plan on running additional applications, you may need additional storage space. 2\. The iPad’s built-in camera can be used as an alternative to a stand-alone barcode scanner. ### Our Tablet Picks ProductSizeStorageColorManufacturing #PurchaseOur Pick[Apple iPad (6th Generation)](https://www.apple.com/ipad-9.7/)9.7″32GBGoldMRJN2LL/A$330[Order Online](https://www.cdw.com/product/Apple-9.7-inch-iPad-Wi-Fi-6th-generation-tablet-32-GB-9.7/5035167?pfm=srh)SilverMR7G2LL/A$330[Order Online](https://www.cdw.com/product/Apple-9.7-inch-iPad-Wi-Fi-6th-generation-tablet-32-GB-9.7/5035161?pfm=srh)Space GrayMR7F2LL/A$330[Order Online](https://www.cdw.com/product/Apple-9.7-inch-iPad-Wi-Fi-6th-generation-tablet-32-GB-9.7/5035159?pfm=srh)Other Tablets[Apple iPad (9th generation)](https://www.apple.com/ipad-10.2/)10.2″64GBSpace GrayMK2K3LL/A[Order Online](https://www.cdw.com/product/apple-10.2-inch-ipad-wi-fi-9th-generation-tablet-64-gb-10.2/6698840?pfm=srh) [Apple iPad Air (3rd generation)](https://www.apple.com/ipad-air/)9.7″64GBSpace GrayMUUJ2LL/A[Apple iPad Air (5th generation)](https://www.apple.com/ipad-air/)10.964GBStarlightMM6V3LL/A[Order Online](https://www.cdw.com/product/apple-10.9-ipad-air-wi-fi-cellular-64gb-starlight/6901677?pfm=srh) [Apple iPad mini (5th generation)](https://www.apple.com/ipad-mini/)7.9″64GBGold Silver Space GrayMUQY2LL/A MUQX2LL/A MUQW2LL/A[Apple iPad Pro (2nd Generation)](https://www.apple.com/ipad-pro/)12.9″64GBMultipleMQDC2LL/A MQDA2LL/A[Apple iPad Pro (3rd generation)](https://www.apple.com/ipad/compare/?modelList=ipad-pro-11-3rd-gen,ipad-air-4th-gen)11″128GBSilverMHQT3LL/A[Order Online](https://www.cdw.com/product/apple-11-inch-ipad-pro-wi-fi-3rd-generation-tablet-128-gb-11/6512912?pfm=srh) [Apple iPad Pro (5th generation)](https://www.apple.com/ipad-pro/)12.9″128GBSpace Gray Silver MHNF3LL/A[Order Online](https://www.cdw.com/product/apple-12.9-inch-ipad-pro-wi-fi-5th-generation-tablet-128-gb-12.9/6512887?pfm=srh) ## **Barcode Scanners** ### Minimum Requirements ConnectionBluetoothSymbology TypeCode 39### Our Barcode Scanner Picks ProductColorManufacturing #PurchaseOur Pick[Socket Mobile SocketScan S700](https://www.socketmobile.com/products/700-series/socketscan/s700)BlueCX3360-1682$245[Order Online](https://www.cdw.com/product/SocketScan-S700-barcode-scanner/5088589?enkwrd=CX3360-1682)Other Barcode Scanners[Socket Mobile SocketScan S800](https://www.socketmobile.com/products/socketscan-800-series/s800)BlackCX2881-1476 ## **Cases** ### Our Case Picks ProductColorManufacturing #PurchaseIngenico Wi-Case Face Plate Kit X1Black1137-00780-Ingenico Wi-Case Back Plate Kit X1Black1137-00795-Ingenico 5 Bay Charging DockBlack1134-03080-Ingenico Single Charging DockBlack1134-03084-[Handeholder Mozee iSMP4 Holster](http://www.handeholder.com/mozee_iSMP4_holster.html)Black-$20[Order Online](https://handeholder-products-inc.myshopify.com/products/ingenico-ismp4-holster?variant=41695659911) ## **[https://www.iqmetrix.com/inter…](https://www.iqmetrix.com/intelligent-commerce/financial-services/payment-processing/payment-terminal-solutions)Cash Drawers** ### Our Cash Drawer Picks ProductConnectionCable IncludedColorManufacturing #PurchaseOur Pick[POS-X ION](http://www.pos-x.com/pos-system-hardware/cash-drawers/ion-cash-drawer/)Receipt Printer𝙓BlackION-C16A-1S$105[Order Online](https://www.cdw.com/product/POS-X-ION-C16A-1S-electronic-cash-drawer/3068000?pfm=srh)Also Great [APG Vasario](https://www.cashdrawer.com/configurator/configure/vasario) Receipt Printer𝙓BlackVB320-BL1616$100[Order Online](https://www.cdw.com/product/APG-Vasario-with-Dual-Media-Slots-electronic-cash-drawer/587203?)[MMF VAL-u](https://www.mmfpos.com/cash-drawers/val-u-line-cash-drawers.html)Receipt Printer𝙓BlackMMF-VL1616E-04$115[Order Online](https://www.cdw.com/product/MMF-VAL-u-Line-electronic-cash-drawer/3822995?enkwrd=mmf-vl1616e-04&pfm=srh)WhiteMMF-VL1616E-06$130[Order Online](https://www.barcodesinc.com/mmf/part-mmf-vl1616e-06.htm)Other Cash Drawers[APG Series 100](https://www.cashdrawer.com/configurator/configure/series100)Receipt Printer𝙓BlackT320-BL1616### Cash Drawer Adapters and Cables ProductSupported PrintersManufacturing #PurchaseEpsonStar[APG BluePRO Bluetooth Adapter Dongle](http://www.apgcashdrawer.cn/wordpress/en/mobile-solutions/bluepro-bluetooth-cash-drawers/)𝙓𝙓BA-0510-101A-02-[APG Multipro Cable](https://www.cashdrawer.com/connecting-cash-drawer-printer/) ✔✔CD-101A$10[Order Online](https://www.cdw.com/product/APG-MultiPRO-CD-101A-cash-drawer-cable-5-ft/3667669?pfm=srh)[MMF Cash Drawer Kwick Kable](https://www.mmfpos.com/new-printer-driven-epson-star-drawer-1-6.html)✔✔226-199EPST10-00$10[Order Online](https://www.cdw.com/product/MMF-Cash-Drawer-Kwick-Kable-cash-drawer-cable-6-ft/2570208?enkwrd=226-199epst10-00&pfm=srh) ## **Payment Terminals** RQmobile supports iQ Pay through the iQ Reader and Remote Pay. For non-iQ Pay devices, RQmobile v2.1+ can utilize any payment terminal connected to an RQ workstation to complete transactions. All devices are EMV (chip and PIN) capable and include card swipe and pin pad. This shared-terminal feature is available to all customers who subscribe to the [Remote Terminal Solutions Package](https://www.iqmetrix.com/intelligent-commerce/financial-services/payment-processing/payment-terminal-solutions). Each fully-integrated EMV-capable payment terminal within the location will be accessible to RQmobile users, who will be prompted to choose a payment device during checkout. To learn more about how to set this up, please refer to this [setup guide](https://support.iqmetrix.com/hc/en-us/articles/115002786771). As Wireless payment terminals don’t require a physical connection to the PC running RQ, they offer a mobile payment companion to RQmobile. ### Certified Payment Terminals Please visit our dedicated [Payment Hardware page](https://www.iqmetrix.com/intelligent-commerce/financial-services/payment-processing/hardware) for details, pricing and order information. Note: iQmetrix recommends purchasing all payment hardware through its approved hardware vendor- POSDATA. Ingenico Tetra devices purchased through an unapproved hardware vendor will be subject to a $75/​device activation fee. Contact your Client Manager or a Payment Specialist for more information. **iQ Pay Terminals for RQmobile** In addition to shared EMV-capable payment terminals, RQmobile users can take advantage of the **iQ Reader** through **iQ Pay**. This compact, mobile-first device connects seamlessly with RQmobile to provide a convenient and secure checkout experience. The iQ Reader supports tap, chip, and swipe transactions and is fully EMV-certified, ensuring compliance and security while offering customers a smooth payment experience. [Click here](https://www.iqmetrix.com/interconnected-commerce/financial-services/payment-processing/iq-payments-devices#iq-reader) to learn more about the iQ Reader. To learn more about setup and configuration, please refer to the [iQ Reader Setup Guide](https://support.iqmetrix.com/s/article/iQ-Pay-iQ-Reader). ## **Receipt Printers** ### Minimum Requirements ConnectivityAirPrint / Bluetooth / EthernetTypeThermalSome receipt types cannot be printed to receipt printers from RQmobile. We recommend connecting your receipt printer with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, an AirPrint-enabled or Bluetooth receipt printer may be used as an alternative. AirPrint requires a reliable Wi-Fi network. You may also be required to install the latest version of your printer’s firmware. ### Our Multifunction Office Printer Picks ProductConnectionManufacturing #PurchaseAirPrintBluetoothEthernetWi-FiPopular Pick[Xerox VersaLink B405](https://www.office.xerox.com/multifunction-printer/multifunction-over-30ppm/versalink-b405/enus.html)✔𝙓𝙓𝙓B405/DN$650[Order Online](https://www.cdw.com/product/Xerox-VersaLink-B405DN-multifunction-printer-B-W/4480954?pfm=srh)### Our Receipt Printer Picks ProductConnectionColorManufacturing #PurchaseAirPrintBluetoothEthernetWi-FiOur Pick[Star Micronics TSP143IIILAN](http://www.starmicronics.com/pages/TSP100)3𝙓𝙓✔𝙓Gray39464910$270[Order Online](https://www.cdw.com/product/Star-TSP-143IIILAN-receipt-printer-two-color-monochrome-direct-ther/4224372?enkwrd=39464910)White39472010$275[Order Online](https://www.cdw.com/product/Star-TSP143IIILAN-receipt-printer-two-color-monochrome-direct-therm/4191667?enkwrd=39472010)Wireless Pick[Star Micronics TSP654II](http://www.starmicronics.com/pages/tsp650ii)✔𝙓✔✔Gray39481870$460[Order Online](https://www.cdw.com/product/star-tsp-654ii-airprint-24-receipt-printer-monochrome-direct-thermal/4926876?enkwrd=39481870)White39481860$430[Order Online](https://www.amazon.com/Star-Micronics-39481860-Airprint-Included/dp/B07B9KDRLD/ref=sr_1_1?ie=UTF8&qid=1549392767&sr=8-1)Other[Star Micronics TSP654II](http://www.starmicronics.com/pages/tsp650ii)𝙓✔𝙓𝙓Gray39481270White39481260[Star Micronics TSP654II](http://www.starmicronics.com/pages/tsp650ii)𝙓𝙓✔𝙓Gray39449772White394813613\. May also be labeled as ​‘TSP100III’ with Ethernet port. ## **Accessories** ProductTablets SupportedManufacturing #Purchase[Anker PowerPort 4 Ports](https://www.anker.com/products/variant/PowerPort-4-Ports/A2142112)4AK-A2142111$30[Order Online](https://www.amazon.com/dp/b00vh8enxe/ref=sr_1_10?camp=217145&creative=399373&creativeasin=b00vh8enxe&ie=utf8&keywords=iphone%206%20charger&kwr_id=694&linkcode=as2&qid=1524598644&sr=1-10&tag=ianker-20)[Anker PowerPort 6 Ports](https://www.anker.com/store/PowerPort-6-Ports/A2123123)6AK-848061074772$25[Order Online](https://www.amazon.com/Anker-6-Port-Charger-PowerPort-iPhone/dp/B00P936188/ref=sr_1_5?ie=UTF8&qid=1524598810&sr=8-5&keywords=anker%2BPowerPort&th=1)[LocknCharge CarryOn Mobile Charging Station](https://www.lockncharge.com/products/carryon/)4510051$350[Order Online](https://www.amazon.com/dp/B01N2Z3N7U)[Tripp Lite Charging Station](https://www.tripplite.com/10-device-desktop-usb-charging-station-tablets-laptops-e-readers~CSD1006USB)10CSD1006USB$215[Order Online](https://www.cdw.com/product/Tripp-Lite-Charging-Station-10-Device-USB-Desktop-Docking-EXCLUSIVE-PRICE/4409154)4\. Lightning cables are not included. ## **Network Requirements** Network-connected devices must be on the same network to interact. We recommend connecting your device with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, a Wi-Fi connection can be used as an alternative. The Wi-Fi connection on the device at the location where it will be used must: - Be persistent - Remain connected to only the intended, stable store Wi-Fi connection - Have an average signal strength of -65 dBm or higher - Have an average of 10 Mbit/​s internet download speed - Use the Wi-Fi 4 (802.11n) or newer standard ## **Ordering Notes** - Prices on this page are approximate and subject to change by the vendor. - Timelines for hardware arrival may be 4-6 weeks from date of order, pending in-stock status. - Payment for hardware will be made directly to the vendor (ex: CDW). - Shipping costs are not included. ## **DOA, RMA, and Returns** - Most of our partners carry products that are commercial grade and thus carry a 3-year warranty. - CDW’s DOA policy is 21 days from date of purchase and requires the original packaging in the event of a return. For this reason, we highly recommend checking your products upon arrival to ensure products operate as expected. - Do not throw away the original packaging (boxes) until the products have been tested and the DOA window has passed. Your request for DOA will be denied if units are not returned with original packaging. - For RMA requests, please contact the corresponding vendor rep (ex: CDW rep) if the product is within the first 21 days of purchase. If past 21 days, please contact the manufacturer directly for any RMA requests. ## Contacts, Orders, and Installation Services - CDW can provide these services. - Contact our CDW Account Manager to receive a quote. ## CDW USA ![CDW](https://www.iqmetrix.com/hubfs/Hardware%20Pages/cdw-logo.png)**Stefanie Kinder** Account Manager | CDW 200 N Milwaukee Ave | Vernon Hills, IL 60061 Phone:800.800.4239 x79674 | Direct: 847.968.9674 Fax: 847.968.1674 Email: stefmer@CDW