--- title: RQmobile Hardware Canada date: 2022-05-10T12:16:00-07:00 author: Cole Ecklund canonical_url: "https://www.iqmetrix.com/hardware/ca/rqmobile" section: Pages --- [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Tablets ](#tablets) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Barcode Scanners ](#barcode-scanners) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Cases ](#cases) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Cash Drawers ](#cash-drawers) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Payment Terminals ](#payment-terminals) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Receipt Printers ](#receipt-printers) [ ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=) ##### Accessories ](#accessories) ## **Tablets** ### Minimum Requirements OS VersioniPadOS 14Processor1.5GHz Dual-CoreRAM2GBStorage32GB1CameraOptional2Internet ConnectionYesPeripheral ConnectionBluetooth1\. RQmobile uses under 500MB. Storage space considers the operating system, RQmobile, and associated updates. If you plan on running additional applications, you may need additional storage space. 2\. The iPad’s built-in camera can be used as an alternative to a stand-alone barcode scanner. ### Our Tablet Picks ProductSizeStorageColorManufacturing #PurchaseOur Pick[Apple iPad (6th Generation)](https://www.apple.com/ipad-9.7/)9.7″32GBGoldMRJN2LL/A$430[Order Online](https://www.cdw.ca/product/apple-9.7-inch-ipad-wi-fi-6th-generation-tablet-32-gb-9.7/5064213?pfm=srh)SilverMR7G2LL/A$430[Order Online](https://www.cdw.ca/product/Apple-9.7-inch-iPad-Wi-Fi-6th-generation-tablet-32-GB-9.7/5064172?pfm=srh)Space GrayMR7F2LL/A$430[Order Online](https://www.cdw.ca/product/Apple-9.7-inch-iPad-Wi-Fi-6th-generation-tablet-32-GB-9.7/5042820?pfm=srh)Other Tablets[Apple iPad (9th generation)](https://www.apple.com/ipad-10.2/)10.2″64GBSilverMK2K3LL/A[Order Online](https://www.cdw.ca/product/apple-10.2-inch-ipad-wi-fi-9th-generation-tablet-64-gb-10.2/6705040?pfm=srh) [Apple iPad Air (3rd generation)](https://www.apple.com/ipad-air/)9.7″64GBSpace GrayMUUJ2LL/A[Apple iPad Air (5th generation)](https://www.apple.com/ipad-air/)10.964GBSpace Gray Starlight Pink Purple BlueMM6V3LL/A [Apple iPad mini (5th generation)](https://www.apple.com/ipad-mini/)7.9″64GBGold Silver Space GrayMUQY2LL/A MUQX2LL/A MUQW2LL/A[Apple iPad Pro (2nd Generation)](https://www.apple.com/ipad-pro/)12.9″64GBMultipleMQDC2LL/A MQDA2LL/A[Apple iPad Pro (3rd generation)](https://www.apple.com/ipad/compare/?modelList=ipad-pro-11-3rd-gen,ipad-air-4th-gen)11″128GBSilverMHQT3LL/A[Order Online](https://www.cdw.ca/product/apple-11-inch-ipad-pro-wi-fi-3rd-generation-tablet-128-gb-11/6528896?pfm=srh) [Apple iPad Pro (5th generation)](https://www.apple.com/ipad-pro/)12.9″128GBSpace Gray Silver MHNF3LL/A[Order Online](https://www.cdw.ca/product/apple-12.9-inch-ipad-pro-wi-fi-5th-generation-tablet-128-gb-12.9/6528891?pfm=srh) ## **Barcode Scanners** ### Minimum Requirements ConnectionBluetoothSymbology TypeCode 39### Our Barcode Scanner Picks ProductColorManufacturing #PurchaseOur Pick[Socket Mobile SocketScan S700](https://www.socketmobile.com/products/700-series/socketscan/s700)BlueCX3360-1682$315[Order Online](https://www.cdw.ca/product/SocketScan-S700-barcode-scanner/5221412?enkwrd=CX3360-1682)Other Barcode Scanners[Socket Mobile SocketScan S800](https://www.socketmobile.com/products/socketscan-800-series/s800)BlackCX2881-1476 ## **Cases** Contact us for more information. ## **Cash Drawers** ### Our Cash Drawer Picks ProductConnectionCable IncludedColorManufacturing #PurchaseGreat Options [APG Vasario](https://www.cashdrawer.com/configurator/configure/vasario) Receipt Printer𝙓BlackVB320-BL1616$150[Order Online](https://www.cdw.ca/product/APG-Vasario-with-Dual-Media-Slots-electronic-cash-drawer/3732796?pfm=srh)[MMF VAL-u](https://www.mmfpos.com/cash-drawers/val-u-line-cash-drawers.html)Receipt Printer𝙓BlackMMF-VL1616E-04$170[Order Online](https://www.cdw.ca/product/MMF-VAL-u-Line-electronic-cash-drawer/3748168?enkwrd=mmf-vl1616e-04&pfm=srh)Other Cash Drawers[APG Series 100](https://www.cashdrawer.com/configurator/configure/series100)Receipt Printer𝙓BlackT320-BL1616### Cash Drawer Cables and Accessories ProductSupported PrintersManufacturing #PurchaseEpsonStar[APG BluePRO Bluetooth Adapter Dongle](http://www.apgcashdrawer.cn/wordpress/en/mobile-solutions/bluepro-bluetooth-cash-drawers/)𝙓𝙓BA-0510-101A-02-[APG Multipro Cable](https://www.cashdrawer.com/connecting-cash-drawer-printer/) ✔✔CD-101A$10[Order Online](https://www.cdw.ca/product/APG-MultiPRO-CD-101A-cash-drawer-cable-1.52-m/3624953?pfm=srh)[MMF Cash Drawer Kwick Kable](https://www.mmfpos.com/new-printer-driven-epson-star-drawer-1-6.html)✔✔226-199EPST10-00$15[Order Online](https://www.cdw.ca/product/MMF-Cash-Drawer-Kwick-Kable-cash-drawer-cable-1.8-m/2887009?enkwrd=mmf%20226-199epst10-00&pfm=srh) ## **Payment Terminals** Please work directly with your processor to order your payment hardware. We currently support 2 options: 1. the Ingenico Desk 5000 and 2. the Ingenico Move 5000. The Desk 5000 is a countertop wired solution and the Move 5000 offers you a mobile solution within your store. An iQmetrix payment expert will walk you through the options for connecting your terminals to complete RQmobile transactions. ### Certified Payment Terminals Please visit our dedicated [Payment Hardware page](https://www.iqmetrix.com/products/payments/hardware) for details.. ## **Receipt Printers** ### Minimum Requirements ConnectivityAirPrint / Bluetooth / EthernetTypeThermalSome receipt types cannot be printed to receipt printers from RQmobile. We recommend connecting your receipt printer with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, an AirPrint-enabled or Bluetooth receipt printer may be used as an alternative. AirPrint requires a reliable Wi-Fi network. You may also be required to install the latest version of your printer’s firmware. ### Our Multifunction Office Printer Picks ProductConnectionManufacturing #PurchaseAirPrintBluetoothEthernetWi-FiPopular Pick[Xerox VersaLink B405](https://www.office.xerox.com/multifunction-printer/multifunction-over-30ppm/versalink-b405/enus.html)✔𝙓𝙓𝙓B405/DN$785[Order Online](https://www.cdw.ca/product/Xerox-VersaLink-B405DN-multifunction-printer-B-W/4475698?pfm=srh)### Our Receipt Printer Picks ProductConnectionColorManufacturing #PurchaseAirPrintBluetoothEthernetWi-FiOur Pick[Star Micronics TSP143IIILAN](http://www.starmicronics.com/pages/TSP100)3𝙓𝙓✔𝙓Gray39464910$360[Order Online](https://www.cdw.ca/product/Star-TSP-143IIILAN-receipt-printer-two-color-monochrome-direct-ther/4193062?enkwrd=39464910)Wireless Pick[Star Micronics TSP654II](http://www.starmicronics.com/pages/tsp650ii)✔𝙓✔✔Gray39481870$720[Order Online](https://www.barcodesinc.ca/star-39481860-pos-printer.s)White39481860$720[Order Online](https://www.barcodesinc.ca/star-39481860-pos-printer.s)Other[Star Micronics TSP654II](http://www.starmicronics.com/pages/tsp650ii)𝙓✔𝙓𝙓Gray39481270White39481260[Star Micronics TSP654II](http://www.starmicronics.com/pages/tsp650ii)𝙓𝙓✔𝙓Gray39449772White394813613\. May also be labeled as ​‘TSP100III’ with Ethernet port. ## **Accessories** ProductTablets SupportedManufacturing #Purchase[Anker PowerPort 4 Ports](https://www.anker.com/products/variant/PowerPort-4-Ports/A2142112)4AK-A2142111$30[Order Online](https://www.amazon.ca/Anker-PowerPort-Charger-Multi-Port-Foldable/dp/B00VH8ENXE/ref=sr_1_1?ie=UTF8&qid=1535487760&sr=8-1&keywords=AK-A2142111)[Anker PowerPort 6 Ports](https://www.anker.com/store/PowerPort-6-Ports/A2123123)6AK-848061074772$40[Order Online](https://www.amazon.ca/Anker-Family-Sized-Desktop-Charger-Technology/dp/B00QTIQ21I/ref=sr_1_1?s=electronics&ie=UTF8&qid=1535487783&sr=1-1&keywords=AK-848061074772)[LocknCharge CarryOn Mobile Charging Station](https://www.lockncharge.com/products/carryon/)4510051[Tripp Lite Charging Station](https://www.tripplite.com/10-device-desktop-usb-charging-station-tablets-laptops-e-readers~CSD1006USB)10CSD1006USB$265[Order Online](https://www.cdw.ca/product/Tripp-Lite-10-Device-Desktop-USB-Charging-Station-for-Tablets-iPads-Andro/4791679?enkwrd=CSD1006USB)4\. Lightning cables are not included. ## **Network Requirements** Network-connected devices must be on the same network to interact. We recommend connecting your device with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, a Wi-Fi connection can be used as an alternative. The Wi-Fi connection on the device at the location where it will be used must: - Be persistent - Remain connected to only the intended, stable store Wi-Fi connection - Have an average signal strength of -65 dBm or higher - Have an average of 10 Mbit/​s internet download speed - Use the Wi-Fi 4 (802.11n) or newer standard ## **Ordering Notes** - Prices on this page are approximate and subject to change by the vendor. - Timelines for hardware arrival may be 4-6 weeks from date of order, pending in-stock status. - Payment for hardware will be made directly to the vendor (ex: CDW). - Shipping costs are not included. ## **DOA, RMA, and Returns** - Most of our partners carry products that are commercial grade and thus carry a 3-year warranty. - CDW’s DOA policy is 21 days from date of purchase and requires the original packaging in the event of a return. For this reason, we highly recommend checking your products upon arrival to ensure products operate as expected. - Do not throw away the original packaging (boxes) until the products have been tested and the DOA window has passed. Your request for DOA will be denied if units are not returned with original packaging. - For RMA requests, please contact the corresponding vendor rep (ex: CDW rep) if the product is within the first 21 days of purchase. If past 21 days, please contact the manufacturer directly for any RMA requests. ## Contacts, Orders, and Installation Services - CDW can provide these services. - Contact our CDW Account Manager to receive a quote. ## CDW Canada ![CDW](https://www.iqmetrix.com/hubfs/cdw-logo_canada.png)**Melissa Monaco** Corporate Account Manager | CDW Canada 800-5925 Airport Rd | Mississauga, ON L4V 1W1 Phone: 647.259.1034 | Toll Free: 866.685.0234 Fax: 647.258.9833 Email: [Melissa.​Monaco@​CDW.​com](mailto:Melissa.Monaco@CDW.com) ##