---
title: DTW Ignite 2026
date: 2024-08-06T15:09:00-07:00
author: Cole Ecklund
canonical_url: "https://www.iqmetrix.com/events/dtw-ignite-2026"
section: Events
---
CSPs are about to sell to humans and agents simultaneously. Most aren’t ready. iQmetrix has built the Intelligent Commerce Operating System that is.

 

- [ Learn more about Intelligent Commerce OS  ](https://www.iqmetrix.com/intelligent-commerce)
 
 

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## **The Rise of Agentic Commerce**

### **Why CSPs need an operating system for phygital experiences.**

The session explores why AI is not just another layer to bolt onto existing commerce systems, but a major shift in how communications service providers will need to serve customers across apps, stores, call centres and other channels.

**Presented by Jason Raymer**

 

 

 

 

 

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## **The telecom industry doesn’t have an AI problem. It has an architecture problem.**

At The Loft on June 24, iQmetrix SVP Client Experience Jason Raymer made the case for why the next era of CSP commerce isn’t won at the network layer or the channel level. It’s won at the architecture layer. The session walked through why fragmented stacks fail when AI enters the picture, what it actually takes to serve both human and agent customers, and how the Intelligent Commerce Operating System gives operators the foundation to move from systems of record to systems of intelligence.

Full session recording coming soon.

 

 

 

 

 

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## **Complexity is the tax.** 

Fragmented systems don’t just slow you down. They limit what your business can do.

## **AI is the shift.** 

But AI can’t fix fragmentation. It needs a system of intelligence — not another system of record.

## **Intelligent Commerce is the leap.** 

Agents don’t tolerate friction. They route around it. If your stack isn’t built for that, a chatbot won’t close the gap.

 

 

 

 

 

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 ![](https://assets.iqmetrix.com/images/iQmetrix-DTW-Logos-v2.png)## **AI will shape how commerce runs. Can your architecture run with it?**

#### **Book a demo with our team. We’ll show you the platform and talk through what agentic commerce means for your roadmap.** 

 

 

  

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